HT5312 I forgot my answer to the security

I forgot the answers to the security ?'s

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 I forgot my answers to the security qustions so I have tried to reset them by send it to my rescue email address but I never got email .. What should I do ??

    Answer witing

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?, i forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?

    i forgot my answers to the security questions and i also lost my rescue email addrees , so how can i reset my answers ?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgot to answer to the security questions

    i forgot to answer to the security questions  pleas help me

    i live in saudi arabia and i tried calling them and letting them call me but they said that it is unable to my country. ***** i don't know what to do!

  • I forgot my answer to the security question

    I forgot my answer to the security question "who was your favorite teacher?"

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • HT5312 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 I forgot my answers to my security questions? I need help ASAP

    I forgot my answers to my security questions? I need help ASAP

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102690)

  • HT5312 you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102346)

  • HT5312 ou forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104560)

  • HT5312 I forgot to answer to the secret questions on my account

    I forgot to answer to the secret questions on my account
    And the email message did not reach
    Help :(((((
    Meshael sadoun

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • How can I verify my account if I forgot my answers to the security questions and the email the answers are supposed to be sent to is no longer in use?

    I have tried to buy some songs from iTunes but it says I must verify my account. I don't remember my answers to the security questions. There's an email I registered in case this happened but the password for that email was lost. So now I can't but any new songs.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100276)

  • Forgot secret answer to the security question

    Please help me to restore the secret answer to the security question because I do not remember and thank you

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    I forgot to answer to the secret questions on APP Store  also i lost your E-mail account to regain the answers

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88456)

  • HT5312 I forgot my answer to my security quesiton and I followed the Intructions on how to change my answers but It's not working. Is there a way to get the answers sent to my E-mail?

    I've been on this confusing website for about 20, 30 minutes straight looking for an answer to find a way to change my answers or get my forgotten answers to my primary email that is linked to my Itunes acount. I don't know how to change my answers. when people send me links to sign in and click on the tab in the side bar that says "Password and security" it says in order for me to change my password and such I need to answer my quesitons! BUT I FORGOT MY ANSWERS SO I NEED TO CHANGE THEM!!!!!!! and oh my god Itunes is really starting to frustrate me I CANT DO ANYTHING ON THIS WEBSITE!!! Itunes is a complete waste of my time. Please will someone give me A GOOD ANSWER to this question!!!

    The option to send reset info will only appear if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if it doesn't show then I assume that you don't have a rescue email address (and you won't be able to add until you can answer 2 of your questions), in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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