HT5312 I forgot my answers to my sercirity questions and I want to reset them but the link to reset them is not there. What do I do?
I was going to getusic off of iTunes but right before it started to download it told me I needed to answer sercirity questions (which it never did before). Since I didn't rember the answers I couldn't get my music, so I came on the website looking for the link to rest the question and it wasn't there.
Help here > Rescue email address and how to reset Apple ID security questions
Similar Messages
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I forget the answer of my sequrity questions and i want to reset my sequrity questions
i forget the answer of my sequrity questions and i want to reset my sequrity questions or i want any way to contact u please
Start here: http://support.apple.com/kb/HT5312
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HT5312 i forgot my ansewrs to my security questions and i need to reset it?
I forgot my answers to my security questions and i need to rest it
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot my answer to my security question and I am required to enter it because it will be my 1st time to purchase on my new ipad.. Is there some way to retrieve it?
From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Forgot the answer to a secret question and I want to re-
Forgot the answer to a secret question and I want to re-
my id************
<Email Edited by Host>Your Apple ID or your admin password for your Mac?
For Apple ID support -> http://www.apple.com/support/appleid/.
Clinton -
I forgot my answer to my security question and my E-mail Alternative
i forgot my answer to my security question and my E-mail Alternative
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT201303 forgot my answers to my security questions! how can i recovery them???
forgot my answers to my security questions !how can i recovery them besides goin onto apple support or managing account cause they doesnt seem to help??
In what application?
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Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100018) -
HT5312 I forgot my answers to my security questions? I need help ASAP
I forgot my answers to my security questions? I need help ASAP
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102690) -
I put money on my itunes account ever since i bought the iphone 5 i havn't been able to purchase any music because they ask for some answers for my sercurtiy questions and i forgot the answers thats why im trying to contact you to see if you can help me
Hmm....and you've already tried resetting it, right? Hold down center and menu for 5 seconds (or three, i don't remember which)?
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Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699
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