HT5312 I forgot my Apple ID questions but I don't have a rescue email address and i am not able to buy anything with my iTunes account!

Does anyone know what to do?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT201363 i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    HI,
    Get a secondary email from a service like Google or Yahoo  (something that is not going to disappear like an ISP one might if you change services).
    Add it to the Apple ID page.
    9:16 pm      Thursday; November 21, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT5312 how do I reset my security questions if I don't have a rescue email address?

    how do i reset my security questions if i don't have a rescue email address set up?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87417)

  • I need my answers to my security questions but I don't have a rescue email set up and won't have a chance to call. Is there an email address instead of phone number that I can contact?

    Need answers to my security questions. Don't have a rescue email set up. Don't have time to call apple support but an email address would come in handy. :)

    You will need to contact iTunes Support / Apple in your country to get the questions reset, which will normally be by phone as they need to confirm your id and that it's your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    You can try contacting them via this page and explain, but they are likely to want phone contact (which is likely to be quicker than emails going back-and-forth, and you potentially having to wait 24 hours for each reply) : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do i reset my security questions if i don't have a rescue email address?

    I am having trouble with my Apple ID account. I want to purchase a song but am asked to provide answers to my security questions, which I have forgotten....and I didn't create a rescue email address. What do I do? And why can't I just be sent the answers or a reset link to my primary email address?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I can't reset the password to my security questions since I don't have an rescue email. And I don't want to start a new account because I just put a $25 iTunes card on it. Is there any way I can do a rescue email without having to call.

    I don't think I would have time to sit down and actually talk on the phone to do this that is why I would like to do it over email.

    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I change security question when I don't have a rescue email address

    Can anybody help me with this I don't know
    The answers and I don't have a rescue address is there anyway Ivan edit this with out starting a new one

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions

    I dont have a Rescue email address and how i can reset Apple ID security questions
    Regards

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How do I reset my security questions if I don't have a rescue email?

    I purchased a new Macbook Pro and got a free student gift card with it. I need to buy pages and keynote for classes but can't use the card because I need to answer my secuirty questions, and I don't remember either of the answers. It says you can use your rescue email to reset the questions but I don't have a rescue email and it doesn't say how to set one up with an already registered Apple ID anywhere. How can I create a rescue account or reset the questions without a rescue email?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do I reset the security questions if I don't have a rescue email?

    How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.

  • HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

    What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

    If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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