HT5312 I forgot my security answers and rescue email

Help

As it says in the HT5312 article you attached:
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.

Similar Messages

  • Forgot security answers and rescue email

    I WANT TO MAKE A IN APP PURCHASES AND IT ASK ME TO FILL IN THE SECURITY ANSWER, I FORGOT MY APPLE ID SECURITY ANSWERS AND RESCUE EMAIL TOO, ALSO TRY CALLED SUPPORT CENTER BUT THE SUPPORT CENTER IS CLOSE. WHAT CAN I DO NOW ? PLASE HELP ME (T-T)

    Wait for the support center to open. If you're desperate enough, create a new Apple ID, download that game from it, and then make the purchases; you won't be able to transfer previous purchases or iTunes Store credit between the Apple IDs.
    (101088)

  • What should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    what should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    any reply?

  • I forgot my sq answers and rescue email. what do I do?

    I forgot my sq answers and rescue email. what do I do? someone pls help

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105064)

  • HT201485 I forget my security answer and rescue email address

    I Forget my security questions and rescue email address...
    mine one is IOS 8.1.2
    i wan to buy iTunes buy it need me to enter security answer but I forget it and i try to reset my security answer but I forget the email address. So how I reset the security answe
    I Forget my security answer and rescue email address ... Hope will get ur help soonest

    You won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember the address then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then view (and/or change) your rescue email address for potential future use : http://support.apple.com/en-us/HT201356

  • Security answers and rescue email

    Alright, so I forgot my security answers and when I set up my Apple ID account, I did not include a rescue email. Since I don't have or know those; I'm unable to purchase items from iTunes. I need help on knowing what to do.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90928)

  • HT5312 I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

    I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

    The reset link will only work for the rescue email address that you currently have on your account. If it's wrong (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to correct your rescue email address for potential future use

  • HT5312 forgot my security questions and rescue email

    i forgot my security questions and my rescue email what should i do?

    You won't be able to viewand/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

  • Dear apple I forgot my security question and rescue email what should I do?

    Dear apple I forgot my security questions and my rescue email what should I do?

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom

  • HT5312 I forgot security answer and rescue email and I've 15$ of balance on my account please help

    I forgot my apple rescue email and answer of all qwestion an I couldn't purchased any apps or musical

    If you don't have access to your rescue email address (you won't be able to change it or add one until you can answer 2 of your questions) then see if this user tip helps reset the questions : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Forgot security answers and rescue email not working

    i bought a new iPhone, and now not in the US., in china now. When I first make a purchase on iTunes it needs to verify by answering security questions that i totally forgot and the next problem is the rescue email is not working anymore, other wise , US support can not reach me here to call in china.
    What should i do? the only thing i remember is my apple ID and password.

    you will want to call apple and if they can verify your account then they can reset the questions

  • HT5312 I forgot the security answers and got locked out

    I can not buy anything because I forgot the answers to the security questions. I tried answering them but failed. What can I do!!!!!

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 Can't remember security answers, no rescue email

    Hi, I forgot the answers to the security questions and I don't have a rescue email. Also I'm not in the states and can't contact customer support

    As you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Someone has hacked my account and changed my security answers and rescue email. please help

    Someone maybe one of my old friends has hacked my secret answers and changed them not only he has done that
    he has also added a rescue email to my account. Please help what can i do?

    Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help.  You might also try http://www.apple.com/support/itunes/contact

  • HT201455 I forgot my security answers and the email wont send

    HELP ME

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113977)

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