HT5312 i forgot my security quastion and when i enter my phone number it give me not valid, can you help me please
i forgot my security quastion and when i enter my phone number it give me not valid, can you help me please
I assume that you don't have a rescue email address on your account, as described on the HT5312 page that you posted from ?
If not then how are you trying to contact Support ? You are selecting the country where you and your iTunes account are on this page to contact them : http://support.apple.com/kb/HT5699 ?
When your questions have been reset use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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Hold HOME and START at the same time until an Apple logo appears. This is called a "reset", and essentially it reboots iOS. You will need to hold for about 10 seconds.
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As it's a £25 card I assume that your account is also based in the UK (cards are country-specific). If it is and the page that you posted from doesn't help (the code on my card is longer, so is it possible that you've scratched some of it off ?) then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
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I bought an itunes card today and tried redeeming it but it's not adding the money to the account for me.
Hello yayafromca,
Thank you for using Apple Support Communities!
I would recommend starting with this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/TS1368.
If needed there is another article with more advanced troubleshooting found here: iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
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Ps I am using Firefox version 24Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
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#Under "Time range to clear", select "Everything".
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#Now click the ''Clear now'' button.
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Did this fix your problems? Please report back to us!
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I was able to enlarge the fonts of menu bars and tabs in my previous version of firefox, I'm unable to resolve this on my own with firefox 4
Did you try this extension?
* Theme Font & Size Changer: https://addons.mozilla.org/firefox/addon/theme-font-size-changer/
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please refer to the question
on a PC
Control S will make the familiar sidebar appear
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restoring the more familiar interface -
I forgot my security quastion and i forgot the reset email
I forgot my security quastion and i forgot the reset email ?? I want solution for this problem please
If you can't remember what you set your rescue email address to then you have need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses -
I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you
It would go to a separate rescue email that is different than your Apple ID.
If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers -
i forgot my security questions and when i try to reset them witch send an email to my Rescue email account , i open my rescue email account i with no apple emails plz help
Unless the email is in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??
Blue, and Mr. Frisky...
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