HT5312 I forgot my security question answers, and i cant buy anything in the app store

Please help

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service:
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3.  Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything.

    I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything to fix it. the problem is i put the hundred dollar gift card on my account and now i cant use it on my mac and im really impatient now because this has been going on for a while! please if you have any answers just tell me how to fix it.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

  • HT5312 I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95618)

  • HT5312 I forgot my security questions answer and does not have the rescue Email.

    I forgot my security questions answer and does not have the rescue Email.

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • Cant buy anything off the app store and lost all my apps after update

    Hello, im having a problem with my iphone 4, i couldnt buy anything off the App store so i decided it would fix my problem. i was wrong there it only caused more problems after the update. i lost all my apps and i still have the same problem with my app store.
    I can open the app store but whenever i try to touch the (Free) button nothing happens, also when ever i go to the category section it shows me a bunch of random apps and i cant go back to pick a different category. please help!

    I bet you still have your apps on your computer. Sync the apps onto your phone from there. If they arent on your computer, download them on.

  • I tried that and I cant find anything in the app store

    I tried that and I can`t find anything in the app store

    You have to respond to the first discussion so that this post makes sense. Most people would have no idea what you are talking about, unless they click on your profile.
    if your printer is a wireless printer, look here.
    https://www.quixey.com/search?q=Wireless+printer+apps&platform=2015&cost=all

  • I dont have a credit card and i cant purchase anything from the app store coz it only accepts credit cards, is there a different option for me to purchase?

    please help

    Choose the None, no credit card, option.
    This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
    https://discussions.apple.com/message/24907941

  • If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • Forgot my security question answers and when it sends the email I never get it

    Forgot my security questions answers and every time they send the email I never get it

    Try the other methods
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security question answers and now I cant buy this game I wanted to.

    I forgot my security question answers and now I cant buy this game I wanted to.

    Try here: https://iforgot.apple.com/password/verify/appleid

  • HT201363 I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

    I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

  • HT203200 I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security questions answers and now i cant download a book i want . Is their anyway i could have the answers to does questions ?

    I forgot my security questions answers and now i cant download a book i want . Is their anyway i could have the answers to does questions ?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90407)

  • HT5312 I forgot my security questions' answers. How can I do?

    I forgot my security questions' answers. How can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security question answers and the info apple has is not working for me and I don't want to call them, how do I reset my security questions?

    I forgot my security question answers and the info apple gave to me didn't help, how do I reset them, I also don't want to call them?

    From http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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