HT5312 I forgot my security questions and when I ask to send them to me via email it shows a gmail account address, which does not match either address I have listed in the contact information. What do I need to do to get this corrected?
The rescue email address and how to reset apple ID security questions did not help me out, what now?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Similar Messages
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HT5312 I forgot my security questions and answers i want to reset them
how do i reset my security qyestions
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you
It would go to a separate rescue email that is different than your Apple ID.
If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers -
i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765) -
i have a problen on my apple id, i forgot my security question and i try to re-send it to my Emil but i got nothing i look at everywhere on junk, and pop but also nothing !! what i have to do ?
Having an Apple TV has absolutely nothing to do with the iPhone or syncing issues with an iPhone.
How much free space is on the iPhone. What does it actually say in iTunes on the Summary tab?
What is selected to sync?
Have you tried selecting a single song or album to sync? If so, does that sync? -
I forgot my security questions and I just added a gift card. Is there anyway I can manage my account from my iPhone becuase I don't have a conputer?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I have a iPad and a iPod touch how do I sync both of them to iTunes without mixing the apps, my iPad apps shows up on my iPod which is not good because I only have 8G on the iPod, I would like to keep them separate
Turn Automatic Download off
Settings>iTunes and Apps Store>Automatic Download>Off -
I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I forgot my security questions and I don't have a rescue mail, how I can set new questions? Or retrieve the old?
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions. -
i forgot my security quastion and when i enter my phone number it give me not valid, can you help me please
I assume that you don't have a rescue email address on your account, as described on the HT5312 page that you posted from ?
If not then how are you trying to contact Support ? You are selecting the country where you and your iTunes account are on this page to contact them : http://support.apple.com/kb/HT5699 ?
When your questions have been reset use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
i forgot my security questions and i don't know what to do to reset them because i can't answer them, help please!!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102165) -
I forgot my security questions and when I want to reset but never received the email
Hi i forgot my security questions on my apple id and when i want to reset it they never send me the e mail were i can reset ir what can i do?
Hello Mauricio10,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Best of luck,
Mario -
I want to make an in app purchase on a game but it asks for my security question (which I can't remember) I click on can't remember where it takes me to safari on Apple.com where I press send reset security question to my email I click it it says it has sent so I check my inbox and it's not there and it's not on my spam or junk mail. All help appreciated, thanks in advance!
Because Apple sends it to a Rescue Email address that you are supposed to setup or already have. In case of the latter you need to check the rescue email.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I need help please
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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