HT5312 I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work
I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.
Similar Messages
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I. Forgot the answers to my apple id security questions. I cant buy anything from the app store. I have tried manage your account and tried to send a rescue email but i dont have the option. This is so annoying and i have tried many things, help!
Have you tried contacting the owner of the iPhone?
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I don't remember security questions and it doesnt get me the option to send to rescue email
I created security questions when i first created my apple ID - however the security questions they keep asking aren't the ones i filled out so i don't know the answers.
so when i go to security questions it doesnt give me the option to send to my rescue email either......Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i cant pay any app
i need help realy i cant use my accout on my i phone beacue it is new but i can pay any thing on my ipad
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HT5312 I forgot my security question answers, What do I do?
What do I do if I forgot my security question answers?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90108) -
HT5312 I forgot my security question answers, how do I retrieve or change them?
I forgot my security question answers, how can I retrieve or change them?
If the email in that article you refer to doesn't help, contact Apple support at the appropriate number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
Thankslbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken! -
My Hotmail watcher has stopped working for the past week or so. I've uninstalled and reinstalled it several different times, but it did not help
Hi,
It appears that the developer has released a newer version of Hotmail Watcher. Version 2.13 located at https://sites.google.com/site/sonthakit/hotmailwatcher. You should try updating it to see if it works then.
From https://addons.mozilla.org/en-us/firefox/addon/hotmail-watcher/<br>
'''IMPORTANT -- I had changed my add-on to self-host. New version had been released at my site. Please install new version''' -
my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?
See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock -
I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?
Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.
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I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT5312 I forgot my security question answers, how do I reset them?
I forgot my security question answers, how do I reset them?
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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