HT5312 I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent.
I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
Similar Messages
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I need help
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.
What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694
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I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?
Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3 -
Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens
Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
Atul Saini -
I've made a photo book, but ordering this iPhoto crashes and I have to reopen the program; done this several times and each time uploading the 3rd page (of 86) it crashes again. My software is up to date (9.2.1), so that is not the problem.
Try boot into Safe Mode and try again.
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I have put my serial number in several times and each time it is invalid now what?
I have put my serial number in several times and each time it is invalid now what?
Serial number in what program?
Are you sure you have a serial number and not a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html -
I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
whenever i try to download a rather large file i continue to get the "could not read source file" error. Tried new profile, uninstalling and looking for the compreg.dat file to delete nothing is working. Please help
Did you reinstall CS3 after CC?
For that matter, doing an in-place upgrade on the OS is always a gamble with Adobe programs. Reinstalling all the versions you need, in order, would probably solve your problem.
And you shouldn't need to save as IDML after opening the .inx in CC. -
I've forgotten the answer to my secret questions and my account is locked I can't purchase anything, and I've clicked reset and apple website says they've sent me an email but I haven't recieved anything in my inbox!! Help!! I don't know what to do I've tried more than 10 times
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
guys, i need you help - CLEARLY - so I bought PhotoShop CS5 Extended two years ago - but never real used it - today I requested the serial number - which was sent asap - BUT the system doesn't accept it, says it invalid - question - am I doing doing something wrong or is there a quick fix? Many thanks and hugs for the winning answer :-) Somayeh!
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
HT5312 I forgot my answers to my security questions? I need help ASAP
I forgot my answers to my security questions? I need help ASAP
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102690) -
I was going to getusic off of iTunes but right before it started to download it told me I needed to answer sercirity questions (which it never did before). Since I didn't rember the answers I couldn't get my music, so I came on the website looking for the link to rest the question and it wasn't there.
Help here > Rescue email address and how to reset Apple ID security questions
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I currently have os 10.6.8 and have attempted to download Yosemite. The first time i went to the Apple Store and attempted the download, it began to download, but I was not sure it was working and stopped the download. When I went back to attempt the download, I would get the download button, but it would not start the download when I struck the download key. I have tried at least 10 times with no results. I have a macbook pro after 2007.
The requirments say:
Requirements: Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPad 2 Wi-Fi + 3G, and iPad Wi-Fi + 4G.Requires iOS 5.0 or later.
No mention of iPod touch
http://itunes.apple.com/app/jack-boxer/id530122469?mt=8 -
I wanted to download a certain book that was in the iBooks store. I bought an iTunes gift card ($25) and when I tried to buy the book, it said that I had to answer my security questions, which I forgot. I went to my apple id and tried to click on the link that would send an email to you to reset your security questions and for the past hour I didn't recieve a single email. I even checked my spam/junk folder!
I have gone though this process yesterday and worked for me.
I would suggest you to have following things handy before calling Apple
1. Serial number of apple device which is associated with ur apple id
2. At least one answer to your old security questions
3. And you should be logged on to my account page of apple Id so that when customer care demands generation of 4 digit code you can do it.
This complete process is very simple but may take some time but apple guy was very helpful in my case.
Also remember the answers to the security questions are case sensitive.
Good luck
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