HT5312 i forgot to answer  secret questions

i forgot to answer  secret questions

If you've forgotten your answers then read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

  • HT1725 Forgot to answer secret questions

    Forgot to answer secret questions

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • HT5312 I forgot to answer security question that asked me when I want to buy someone in first time.

    I forgot to answer security question that asked me when I want to buy someone in first time.

    You need to contact Apple, either through the link in that article or by phoning them.
    (77231)

  • HT5312 i forgot my answer security question .

    i forgot my answer security question.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • Forgot your answers secret questions for the App

    Forgot your answers to secret questions for my account in the Apple store.
    I want a quick solution. I have used iTunes card and I can not buy any product.

    See the AppleID FAQ, and also iTunees support at http://www.apple.com/support/itunes

  • I forgot the answer to question secret ؟

    I forgot the answer to question secret
    I want to set a new Q & A

    you an go to apple ID

  • HT5312 Forgot your answers to Questions of safety, and email, which sends him re-appoint safety Questions (Not Available I)

    Forgot your answers to Questions of safety, and email, which sends him re-appoint safety Questions (Not Available I)
    I ask you to help change that sends e-mail to him (re-appoint safety Questions)
    Thank you .

    You won't be able to change or add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you

    I want a solution to this problem
    Dear apple ,
    I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
    thank you

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (92282)

  • Hi, I'm sorry for the inconvenience but But forgot to my secret question and I want to get it back or change it

    I'm sorry for the inconvenience but ♥ But forgot to my secret question and I want to get it back or change it

    Hi,
    While creating your Apple ID initially, have you setup a rescue email, if yes then when you enter a wrong answer to your security questions, it gives you link to send reset security info mail to your rescue email address. If you have not setup a rescue email, then you will have to contact Apple.
         Please read the following line at the bottom of this article  http://support.apple.com/kb/HT5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
      Please get the contact info as per your country from this link http://support.apple.com/kb/HE57

  • Hello my friend I forgot to answer safety questions in my account How do I change my questions as well as answers

    Hello my friend
    I forgot to answer safety questions in my account
    How do I change my questions as well as answers

    It has not been removed, it will only show if you have a rescue email address on your account : http://support.apple.com/kb/HT5312
    If you don't then you will need to contact Apple : http://support.apple.com/kb/HT5699

  • HT5622 Hello, I'm Saleh, I have a problem on my ability not to answer secret questions

    Hello, I'm Saleh, I have a problem on my ability not to answer secret questions
    Please help me
    Thx

    Hello, I'm Saleh, I have a problem on my ability not to answer secret questions
    Please help me
    Thx

  • HT1920 forgot the answer to question: asks first job and favorite car

    forgot the answer to question: asks first job and favorite car

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102965)

  • HT5312 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 I forgot the answer to the secret question. Help me

    I forgot the answer to the secret question

    I am going to refer you to an Apple paper written by "Kappy," who is quite knowledgeable about all things Apple
    Please take a look at the following: https://discussions.apple.com/docs/DOC-4551

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