HT5312 I forgot to answer security question that asked me when I want to buy someone in first time.

I forgot to answer security question that asked me when I want to buy someone in first time.

You need to contact Apple, either through the link in that article or by phoning them.
(77231)

Similar Messages

  • HT5312 i forgot my answer security question .

    i forgot my answer security question.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I am told to verify my identity by answering security questions that I do not know the answer to. What should ai do?

    I am told to verify my identity by answering security questions that I do not know the answer to. What should I do?

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
    (95947)

  • Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?

    Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?

    Damian_2087 wrote:
    ... I forget the answers... is it possible to get rid if this?
    No.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do i answer security questions that i cant remember

    When i try to buy music the apple product makes me put my password twice an then makes me answer security questions that i cant remember anymore

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (75178)

  • HT1491 when trying to purchase an app I keep getting redirected to answer security questions that I havent answered before so I dont have the answers to them?

    When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74327)

  • I forgot my security questions for my apple ID i wanted to buy a game but i cant without knowing it. Can you help me please?

    I forgot my security questions for my apple ID i wanted to buy a game but i cant without knowing it. Can you help me please?

    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you

    I want a solution to this problem
    Dear apple ,
    I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
    thank you

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (92282)

  • HT5312 i forgot my apple security question answer

    i forgot my apple security question answer

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100824)

  • HT204266 Help...bought an iPad for mum at Xmas, got set up with App Store account and bought scrabble but since then we cannot log back into buy anything it asks for the password which we give it accepts but it asks us to answer security questions that go

    Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
    Please help.

    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and your verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • HT5312 i forgot all my security questions

    i forgot all my security questions (not sure). And i have no secure email, what should i do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101489)

  • HT5312 I forgot my apple security question how can I get new ones

    I forgot my apple security questions how do I get new ones

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I forgot my rescue email and cannot change my password because I need t answer security questions that I don't know the answer to! I need help!

    I can't change my password! I don't know the answers to my security questions and the recuse email I put in years ago may not even exist. I need help!

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107060)

  • HT5312 i forgot to answer  secret questions

    i forgot to answer  secret questions

    If you've forgotten your answers then read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • TS2446 I tried to download an app and it made me answer security questions that I didn't know now I'm locked out of my apple ID till I get them right what do I do?

    When I tried to download an app that was 0.99 cents it asked me to answer some security question. I put in my password and the questions popped up( I don't remember ever giving an answer to these questions). After a numerous amount of try's it locked me out of my apple ID and said I can not buy anything until I get the questions right. I was wondering if there was any way for me to find them out, because there is no I forgot option to click on. If so how can I find them out?

    You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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