HT5312 I have a rescue email but it isn't showing the forgot button

I have forgotten my security questions and I want to reset them but it doesn't show the forgotten button help!!

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
A rescue email isn't the same as an alternate email.
(90267)

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I have a rescue email, but my security question reset link does not send after several tries. What do I do now?

I've waited for days for the link to be sent but it's still not there. In total, I've almost waited a month. I can't even buy anything from the app store! I need help with this!

If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57

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I would think this might be the case but I am trying to texting friends and family members with iphones.
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i have tried downloading ios7 but my phone keeps showing the usb sign and i tunes sign

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HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 I have two rescue email addresses but it won't let me send a rescue email, and I've forgotten my security questions! Please help!

So, I've been trying to access my account to purchase a song, and I had to answer my security questions. Well, I haven't answered them in like a year or so, and I forgot the answers, and it won't let me send a rescue email though I have two verified rescue email addresses. .-. Pease help!

Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you didn't previously set up a valid rescue email address, which isn't the same as an alternate email address, only Apple itself can assist with recovering lost answers.
(87974)

HT5312 I have a rescue email and I forgot my password answers. When I enter incorrectly, I DO NOT get the option to send reset security info email to.... Please help. Thanks

I have forgotten my apple id security questions/answers. I have a rescue email address but I do not get the option to send a rescue email to ...
Please can you help.
I have locked myself out!!
Thanks

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Forgot security questions, have a rescue email but no option to send reset questions to rescue email

Hi
I have forgotten my security questions, and/or have never answered them before.
I have an alternate/rescue email address.
However when I attempt to answer the security questions i do not have an option to "Send reset security questions to rescue email......."
I have apple id and i know my password and i have a rescue email and i know that password as well. I have some credit on my account that I would like to use but cannot.
Also i have emailed them to ask them to reset my security questions to and send the link to rescue email but I have received a reply within 48 hours.
Please could someone advise

A rescue email address and an alternate email address are different settings/addresses on your account, the reset link will only show if you have a rescue email address.
If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset (it will by phone as they need to confirm your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

What can I do?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

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HT5312 I am not sure but I don't think I have a rescue email and I'm not able to reset security ?'s.

I am not able to access my iTunes gift cards because I cannot remember the answers to my security ?'s

You can see whether you have a rescue email address by following steps 1 to 5 half-way down the HT5312 page should let you reset them - if you do then you will get a reset link underneath the questions on your account's page.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 How do I reset the security questions if I don't have a rescue email?

How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 You have shown me how but where do I go to do it ?

I have forgotten my security questions. And I am been trying to reset them for the longest time but I keep getting sent to this page that you show you how but there's no link to where I can actually reset it can somebody please show me the link to the place where I can actually reset my security questions and move on in life thank you

The reset link on your account will only show if you have a rescue email address on it. You've gone to https://appleid.apple.com/ and clicked on 'Manage your Apple ID' on the right-hand side of that page and logged into your account, and then clicked on 'Password and Security' on the left-hand side of that page - is there a reset link on the right-hand side of that page below the two questions ?
If there isn't then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I have a rescue email but it isn't showing the forgot button

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