HT5312 I have been trying to reset my Apple security question for weeks, the site keeps taking me in circles!
What is the simple way to reset my Security questions?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
Similar Messages
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I have been trying to reset but the manual says "settings>general>restore" this does not appear at all so I cannot reset.
Thank you guys. Apart from Restore, accessability also does not appear under general. I have in desperation taken the steps to restore via itunes and the system tells me I shall know what gives in 16 minutes. How all these
sections have disaapeared beats me. -
I have been trying to reset all contents and settings on my iPod nothing is happening what do I do
Hey there MP1201,
It sounds like you would like to reset your iPod Touch to factory settings but the Erase All Content and Settings function is not working. I would next try using iTunes to restore the iPod with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
All the best,
Sterling -
I have been trying to publish my podcast to iTunes with no success – I keep getting the following error message
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Thanks in advance
PS: I should say that I have an ITunes account - I have full permissions over the website etc. I am using Powerpress plug in on a wordpress site.My guess would be that you've fallen over a glitch in the Store, in which case all you can do is wait a bit and try again, but it is only a guess. Without being able to look at your feed it's not possible to say whether there might be a problem there.
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The internet is the internet. if its not working then its something to do with your not allowing cookies from apple's site or they are having issues.
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Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311 -
I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanksthe ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde -
i have been trying to change my apple id to my new email address and it says i cant as the id is in use what do i do
If your new email address is an Apple-related email account (e.g., Mobileme account), you will get the 'email is already in use' message. If this is the case, you cannot consolidate your old Apple ID with your new one. I (and many others) have ran into this same issue.
If this is indeed the cause of your problem, I recommend that you start using your new Apple ID exclusively. If you made a considerable number of purchases under your old Apple ID (i.e., through iTunes), you will still have to log in under your old ID for that account.
Hopefully, one day Apple will allow us to consolidate accounts.
I hope this helps.
Rex -
I am trying to reset my Itunes security questions as I haven't used them for ages, but there is no option to resend to my email.... Help?
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57 -
how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
HT5312 my name is luis and i can not reset my apple security question i need help
i can not reset my apple security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How to reset my Apple Security Questions?
How to reset my Apple Security Questions?
Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security". -
for some reason apple thinks ill know the answers when im trying to change them haha :/ does anyone know how to bypass this or any other way to change the security questions for your account?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support
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