HT5312 I have bought a iTunes gift card and went to buy something then it asked for my security questions. I don't remember them and the prompt is not coming up to reset them. What can I do?
I have tried to reset them but the prompt is not coming up.
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93197)
Similar Messages
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I have bought a itunes gift card and I want to buy ,dowload , and burn a cd
I want to buy and burn music that I buy from itunes store with a itunes card to a CD
if you want to use your gift card, open iTunes and on the home page there will be a toolbar on the right of your screen. Around the middle of that toolber, it will say "redeem". Click that and enter the number on the back of your card.
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Has had 2 iTunes gift cards and the scratch off strip on the back leaves us unable to read the numbers and we can not retrive any songs without the correct numbers and letters. What can we do? Please help...
iTunes Store: Invalid, inactive, or illegible codes
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I have an old itunes gift card and cannot get it to work.
I have an old itunes gift card and cannot get it to work.
Any suggestions? It's about 10 years old.
Thanks,
BuffalomarkMCan you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?
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I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later. -
Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?
As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC -
Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.
Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon, -
I have 16,000 pics. And The program do not undated my photo library. What can I do?
That's a lot of photos. I'm not sure what undated my photo library is. What are you trying to accomplish?
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i have i tune gift card and the numbers on the back are gone i have the store receit but thay can not help
Try contacting Apple through their Express Lane.
Just click iTunes on the left > iTunes Store > iTunes Cards and Codes, and then fill out the form to see if they can take care of the problem. -
I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.
It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146) -
I bought a $15 iTunes giftcard at Maverik and tried activating about 20 minutes later, I thought that would be enough time, and it says its an invalid card code. Ive used $50 gift cards and they have worked prior to this. Help anyone tonight? I will go complain tommorrow if it doesn't work.
You can have a look here...
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
Help me please
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93682) -
HT5137 Problem; App bought with iTunes gift card and cannot be downloaded.
Hey there
I bought an App. Bloons TD 5HD foor iPad 4 Retina. I paid for it with a gift card iTunes. System says, when app is activated, app is bougt and can be downloaded. Again an d again. It can't be activatedd Does anybody know what to do.Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.
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I bought a itunes gift card and it wont redeem
what do i do if my itunes card wont redeem and i just bought it?
See Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have no idea why this is happening. This has never happend before but I am trying to download music and I just added a Gift card to the account and it is asking me for credit card informaion.
Add the credit card to verify your identity and then go back and select none to remove the credit card from your account.
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