HT5312 I have forgotten my security questions and answers

Plz help

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

  • HT5312 i have forgotten my security question and answers?

    Can you give the security questions again i don't remember one of them?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 I have forgotten my security questions and my rescue email does not appear to be one that I own. Is there anyway I can change my rescue email in this situation?

    I noticed a week or two ago that somebody had downloaded something on my apple account and it was not me and it was not on any device I own. I changed my password but now I cannot buy anything since whenever I try to, it makes me confirm my identity by answering my security questions. I think I know the answers to these questions but I can never get it right, so I suspect that they were changed. I also noticed that my rescue email is not my own. I want to reset my security questions, and in order to do that I need to have access to my rescue email. I want to change my rescue email but in order to do that I need to answer my security questions. What can I do in this situation?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97776)

  • HT5731 I have forgotten my security questions and answers

    i have forgotten my security ?s and I cannot purchase songs......this is after multiple hoops of passwords and buying gift cards  frustrated.......

    Having the same problem.  I don't know the correct spelling of the answers of my security questions.  How do I reset my iTunes security questions? 

  • HT5312 I've forgotten my security questions and answers and am unable to purchase from ibooks

    I can't recall my answers to security questions and am unable to purchase from iBooks

    Click here and request assistance.
    (73965)

  • HT5312 I have forgotten my security questions and now i cant download a book. I have tried going into apple id management and followed these instructions. The option to send it to my rescue email address is not there.how do i reset them?

    I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.

    i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.

  • HT5312 I have forgotten my security question and I have no rescue email

    I need help with security question reset

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 i have forgotton my security questions and answers o them

    i have forgotten my answers to my security questions

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98956)

  • HT5312 I have forgotten my security questions and my recovery email

    Help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
    Call 1-800-APL-CARE and have the following info ready:
    Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account.

  • I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
    Try the link above. Try to find a phone number for your country, call and ask for account security.

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

Maybe you are looking for

  • [CS3 JS] Find/Change Object Problem

    app.changeObjectPreferences = NothingEnum.nothing does not seem to clear the change object preferences for me. app.findObjectPreferences = NothingEnum.nothing works as expected, as do both app.findTextPreferences = NothingEnum.nothing and app.changeT

  • [AS] Fractions script

    A very long time ago I adapted a "Make Fractions" written by Sal Sogohian for Quark. There are a variety of things that can be improved upon. But as it is it works -peter *** User modifiable variables useFractionGlyphs has two possible values: none: 

  • When updating Vaults

    When updating Vaults, Aperture creates files on my external hard drive, "Images removed from Aperture Vaults". Does anybody keep these or simply trash them?

  • Steps for Period end closing

    Hi All, Can any one please provide me with the actual steps towards Period end Closing and year end closing for Financial Closing.By step I mean steps in order i.e which step will be followed by which one. This is urgent Pinee

  • How do I find what version of Firefox I am running

    No details should be necessary