HT5312 i have forgotton my security questions and answers o them
i have forgotten my answers to my security questions
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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Similar Messages
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HT5312 i have forgotten my security question and answers?
Can you give the security questions again i don't remember one of them?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
HT5312 I have forgotten my security questions and answers
Plz help
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
HT5312 how to reset my security question and answer i have try everything but can't get it don
how to reset my security question and answer i have try everything but can't get it don?
WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
HT5312 How to reset your security questions and answers?
How to reset my security questions and answers? Pls help!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I noticed a week or two ago that somebody had downloaded something on my apple account and it was not me and it was not on any device I own. I changed my password but now I cannot buy anything since whenever I try to, it makes me confirm my identity by answering my security questions. I think I know the answers to these questions but I can never get it right, so I suspect that they were changed. I also noticed that my rescue email is not my own. I want to reset my security questions, and in order to do that I need to have access to my rescue email. I want to change my rescue email but in order to do that I need to answer my security questions. What can I do in this situation?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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HT5312 I've forgotten my security questions and answers and am unable to purchase from ibooks
I can't recall my answers to security questions and am unable to purchase from iBooks
Click here and request assistance.
(73965) -
I forgot my security questions and answers to them
I forgot my security questions and I forgot The answer to them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.
i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.
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HT5312 I have forgotten my security question and I have no rescue email
I need help with security question reset
You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT5731 I have forgotten my security questions and answers
i have forgotten my security ?s and I cannot purchase songs......this is after multiple hoops of passwords and buying gift cards frustrated.......
Having the same problem. I don't know the correct spelling of the answers of my security questions. How do I reset my iTunes security questions?
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How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0 -
HT5312 I have forgotten my security questions and my recovery email
Help
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.
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