HT5312 I have problem with my security question i don't know i can't find sentence Rescue email address and how to reset Apple ID security questions pls u help me thank you

U can answer via my e-mail [email protected]

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages

  • HT5312 Rescue email address and how to reset Apple ID security questions

    Rescue email address and how to reset Apple ID security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 Rescue email address and how to reset apple I'd security questions

    Rescue email address and how to reset apple I'd security questions

    The instructions are on the page that you posted from. If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then using steps 1 to 5 on that page will give you a link to send reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    From another post:
    On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
    Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
    Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
    If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions.

  • How do i Rescue email address and how to reset Apple ID and security questions

    how do i Rescue email address and how to reset Apple ID and security questions

    this may help http://support.apple.com/kb/HT5312

  • HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions

    I dont have a Rescue email address and how i can reset Apple ID security questions
    Regards

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I have problem with my Notebook fan. it don't work. what can i do ?

    hi.
    my name is maziyar.
    i have problem with my notebook fan
    it does not work. and it got hot.
    what can i do ?
    i don't know why.
    can you help me ?
    there is any where in IStanbul (Turkey) that i can show my Notebook.
    thanks
    maziyar kosarifar

    Hi,
    I would recommend not using your notebook if the system fan has failed to avoid further damage to other components.
    To contact HP, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

    What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot my Apple ID questions but I don't have a rescue email address and i am not able to buy anything with my iTunes account!

    Does anyone know what to do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot security answer,and i don't have resend rescue email address option, how to get it???

    i forgot security answer, and i don't have reset security answer option, how to solve problem???

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

    what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

    If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

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