HT5312 I'm never receiving an email about my security questions! Can you fix this sovI can get it?

Every time I need to get an email from apple about retrieving my security question for answers, nothing ever shows up, I wait and wait, but still nothing!

These are user-to-user forums, you are not talking to Apple here.
You've checked the spam folder on your rescue email account as well as its inbox ? You could also see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT5312 I haven't received my email for my security question change yet

    Waiting on my request for my security change.

    Hello there, H3athr.
    The following Knowledge Base article offers up some additional information for getting your security questions changed for your Apple ID:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT5312 What if you don't receive the email to reset security questions

    We haven't received any of our emails to reset security questions what can we do

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can i change the e-mail which receive a message about forgotten security questions ?

    i want to change the security question but i cant remember the answers or the password for the e-mail that recieve the message about forgotten security question .

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104167)

  • My mum set my itunes account up a few years back and she cant remember the password for my email or the security questions can anyone help as i  ow have an ipad mini from ipod i changed over my settings bought a top up and can not purchase any thing

    my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything 

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • Not receiving the email to reset security questions

    Added another second email contact, got the emai to verify. Also put in help to support team, got the email that it went in.
    BUT NOT the email to reset the security questions!!!
    I can not call or receive a call from the support team, I would like to clear this via chat or email.
    I have rented movies from itunes before and my password was enough.  Suddenly it states I must answer questions because I have never downloaded before. I still have the iOs5 and never had a problem..last films download this spring.
    Can someone help me???
    Thanks

    Click here and fill out the form.
    (90525)

  • How to reset my apple id password if i never received the email from system?

    i forget my apple id password and tried to reset it by email, but i never received the email from the system, how can i do??

    If you haven't received the email, and you've checked the spam folder on the account (if you have a rescue email address on your iTunes account then you've checked that email account as well ?) and tried requesting the email again, then try contacting Support in your country, they should be able to reset it for you : http://support.apple.com/kb/HT5699

  • HT4059 I can't remember my security questions and when I click on email mail me to reset, I never receive the email Help!

    When I go to buy a book it asks for security questions that I have no idea what the answers are.  When I ask for a reset to be sent to my email I never receive the email!  Help!
    Thanks
    Michelle

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95621)

  • I forgot my apple id password so i create a new one. the problem is i cant remove my first apple id because any time i tried to reset my password i never received any email from Apple.now the problem is my iCloud and ... have problem on my iPhone????

    I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
    i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones  with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
    Please HELP me. i would be very appreciated .
    thank you very much.

    Hello ba.t,
    After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
    If you didn't receive your verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I asked for mail about changing security questions, but, I didn't get it.

    I didn't receive any mail about changing security question even I already asked for it 1000 million times

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.

  • Changing email for forgotten security questions?

    How do you change the email for your security questions if you no longer have that email address? And you do not remember your answers?

    You won't be able to change your rescue email address until you can answer your questions, if you can't remember your answers and don't have access to that email account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to update rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot rescue email address and security questions

    Help me what do I do if I forgot my resue email address and security questions?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96426)

  • I never received email to change security questions

    I don't remember the answered to my security questions and I am trying to reset them but when I hit the email to reset I never receive the email.
    Is there another way to reset the questions

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Hello. I have adobe forms and received the alert that it will be ending in July. Then I received an email about Adobe Acrobat XI Pro which can create forms. I signed up for the free trial and when I began to make a new form it brings me back to Adobe Form

    Hello. I have adobe forms and received the alert that it will be ending in July. Then I received an email about Adobe Acrobat XI Pro which can create forms. I signed up for the free trial and when I began to make a new form it brings me back to Adobe Forms. My question is, when Adobe Forms ends on July 28th will Adobe Acrobat XI Pro be able to create forms or will it now? and if not, then why is adobe advertising for it still?

    What you're calling "Adobe Forms" is really Adobe FormsCentral. The FormsCentral service is indeed going away soon, but you can always create PDF forms (AcroForms) with Acrobat. Acrobat also comes with a desktop version of the FormsCentral desiger, which can be used to create simple PDF forms that can be used apart from the FormsCentral service. So you'll no longer be able to create and host web forms with the FormsCentral service or use PDF forms with the FormsCentral service. You will be able to create standalone PDF forms with Acrobat and simple PDF forms with the FormsCentral desktop app.

  • I pre-ordered iphone6.  Have receipt in documents on account but have never received an email or confirmation.  Can somone check what is going on?

    Hi -
    I pre-ordered the iphone6.
    I can see the receipt in my documents folder under my account.
    Yet - that is the only proof/information I have.
    I never received an email.
    I have no idea my status or even if Verizon is aware of the order.
    Can someone check?

        Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

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