HT5312 I'm not able to reset my security questions ! Help '

I've been trying to reset my security questions for a week I'm not able !!! Plz help

See Here..
Apple ID: Contacting Apple for help with Apple ID account security
Or Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • I no longer have the email address that is suppose to be my rescue email address.  I am not able to reset my security questions because of this.  I need to know how to reset the rescue email address.

    I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
    How can I reset the rescue email address if I don't have access to it?
    Thanks,
    Wareagleauburnfan

    have a look at this support article.

  • Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • HT5312 I sent an email to reset my security questions and I have not received any emails?

    I have sent myself an email through iTunes to reset my security questions and I have not received any emails..help?!

    Check your junk mail folder just in case.

  • HT5312 Can you please let me reset my security questions!!????? Please

    Can you please let me reset my security questions!!!????? Please!!

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 But how do you actually reset the security questions?

    How do you reset your security questions?

    The page that you posted from has instructions half-way down it for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Cannot access the link to reset my security questions

    Trying to reset my security questions but I do not have the link below the sign in.  What can I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95600)

  • HT5312 The link so you can reset your security question doesn't send to my email why ?

    The link so you can reset your security question doesn't send to my email why ? Why can you guys take out those question when nobody is gonna try to hack your account ,everything you need is a strong password .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on that account and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset then if it's available in your country you could change to 2-step verification instead : http://support.apple.com/kb/HT5570

  • HT5312 How in the **** do I reset the security questions?

    How in the **** do I reset the security questions?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • It's not letting me reset my security questions

    I Am trying to buy a album but I can't because I dont member my security questiona and it doesn't let me reset them

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124234)

  • HT5312 I never recieved email for resetting my security questions

    I can't reset my security questions i nevered recieved a email to reset my security questions and i don't have access to a computer

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94096)

  • HT5312 I CAN NOT REMBER MY ANSWER FOR SECURITY QUESTION HOW TO I RESET

    I AM TRYING TO RESET SECURITY QUESTION I CANNOT REMEBER ANSWERS

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570
    For future info typing all in capitals is considered shouting and makes posts difficult to read, and may mean that people don't reply.

  • HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers.  It does not let me  reset my security questions even using a rescue email.  Help!!!

    I feel like I'm in an infinite loop.  I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered.  Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password.  This is my first time trying to use this account and I can't get around the security questions.  Can anyone help me?  I just want to download some music to my mini iPad.

    Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90077)

  • HT5312 Am I able to reset my security questions without calling up apple support? Such as through email or something?

    I don't remember my accounts security questions answers, and I want to reset them.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I am Not able to See "rescue security question" link. HELP

    Hello Support,
    My account ******** i am not able to see rescue my security question link. what i do now? how i rescue my security question??
    Please Help
    Thank you
    <Personal Information Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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