HT5312 I'm not sure where the password recover emails are going
I'm trying to recover my iCloud password so I can recover my ipad from a backup. The password I thought went with my iCloud account is not working and the emails are not showing up in my inbox or spam folders. I'm not sure how to recover my password. When I put in my birthday, it says it's not correct so I'm really confused.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
Similar Messages
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How do i unlock my ipad mini?
Forgot password or device disabled
http://support.apple.com/kb/ht1212 -
HT5312 I'm not sure what the answers are how do I reset them
How do I reset
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
Wireless card, internet settings, Safari, not sure where the problem is...
I have a 13in. black MacBook. Whenever using Safari to connect to the internet, sometimes the computer will be as fast as lightning and other times I type in a web address and nothing, literally nothing happens. And sometimes it will just take ages and ages to go to and load a web page, if it loads at all. I have been to an Apple store, have done all sorts of trouble shooting, and last night erased my hard drive and completely reinstalled the operating system from scratch. Whenever I find something I think will fix the problem (from changing settings all the way to reinstalling operating system), the fix seems to work temporarily and then the old problems resume after a day or two. This problem happens on a variety of networks (public and home) and in a variety of locations (home, school, parents house, Apple store). Please help!!
Apple Store:
1. The first time they thought it was a software issue and updated my operating system to SnowLeopard. They did so and it worked brilliantly in the store and then started up with the same old issues when we got home.
2. The second time (different Apple store), they told me there was nothing wrong with either my hardware or software and that I should try a different browser (I think that is absurd).
How am I connecting?
Mostly wireless. The problem lessens considerably when wired. (I asked about whether this could be a problem with the wireless card but Apple said all hardware was "fine" when they ran diagnostics.)
Type of Router:
AirPort Express, LinkSys, and several others...all are 2.4gHz
Hope that helps, thanks for trying to help! -
in our developer.apple account email which given for security question is not belong to us . so we have forgot security question now . when we trying to recover is going to some diffrent email id which is not belong to us.
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID -
Please can you advise how to disable the SSL on my iphone, i am not sure where the setting is.
Thanks
TaniaGo to Settings/Mail, Contacts, Calendars. Tap the name of the email account. If you don't see a bar labeled "Advance" near the bottom, Tap Account. Tap Advanced. Under Incoming Settings, there should be an option to Use SSL. If it is ON, tap it to turn it off.
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I use MAC Mail box for my gmail account. In the last one month or so, my gmail behaviour is erratic. When I tyrpe mails and send, a spate of intermediate version gets stored as draft in TRASH forcing these to be manually deleted.
Another new issue: All INBOX Mails appear now in TRASH also. If I delete, Trash contents, I lost all mail in INBOX also. I re-created my INBOX content from Archive Mail box. Then all mails appear in TRASH folder alaso.
I am not sure where the problem lies - Is it an issue of Gamil, or new Maverick OS that I use in my MACPRO. This was never before say one or two months before.
The situation is distrubing and please advice whether I should reset any configuration.
Regards
VenkatI removed all mails sitting in Trash this time by using DELETE command; and then again clicked "REBUILD". Now the Trash is empty. I hope the problem is resolved for now. Thanks for the tips given instantly. Venkat
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JSP default error page - not sure where this goes
So I am not sure where the jsp section of the forums is but Ill post here ....
Any ways I dont like the look and feel of the current default error page when you throw an error on a jsp so i created my own cutom error page and set that as isErrorPage="true" then in the header.jsp I placed errorPage="error.jsp."
It doesnt work.
I have a jsp, a servlet and the error page. the jsp sends information to the servlet which sends the result back. if that servlet throws an error then it should be displayed on the error.jsp page where I told it to...How ever - it just goes to the default error page.
How do I fix this.
Sorry if this doesn't belong here not sure where else to put it. and in theory - it is java.user8974754 wrote:
Yes its shown in the jSP. so how do I make the servlet be like "oh...thats the error page I want to display the error on"I'm pretty sure you can't, since it's a JSP mechanism, not a Servlet mechanism.
And even if it was possible, it's not something that could be recommended.
A normal way would be to catch the exceptions in your servlet and handle them there (log the exception and redirect to an error page). -
I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the payment that was associated with my PayPal account? I am not sure what that paid for? I am trying to process updates on my IPhone & IPad for apps. I have already downloaded.
Hi Xellana, and a warm welcome to the forums!
I'm looking for information and pricing on possibly upgrading the processor from the PowerPC to Intel.
While anything is possible if you had enough money... NOPE, you can't change the CPUs to Intel, nor can you get any faster PPC upgrades for it. It'd be far cheaper to buy a new IntelMac than to replace everything inside the G5, and I mean just about everything, then figure out how to machine the case & such to mount Intel Logic Board, Graphic Card & such.
Sorry. -
Sometimes my iphone 5S produces low sound even on full volume level. Then i do restart it. But i am not sure where exactly the problem is? Need help.
Hi saiyed adil,
Thank you for contributing to the Apple Support Communities.
It appears that your iPhone 5s sometimes produces low sound, but a restart corrects it.
It can take some time to isolate and resolve intermittent issues like this one, and I'd recommend going through the steps in this guide the next time it occurs:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
All the best,
Jeremy -
I bought my MacBook Pro in 2010. This is the first Mac I have owned and recently it is having some difficulty loading we pages, often timing out. This Mac environment is entirely different for me and I am not sure where to begin troubleshooting and/ or clean-up. I have moderate computer skills and try not to download or access questionable material, however recently I visited the Ap Store and purchased a couple of different aps to use in record keeping and for making a flyer. I am not even sure how to remove these programs to see if it helps.
Any tips or tricks are appreciated.
Thank you!Time to see about the PRAM battery.
By the way iOS and OS X are different systems.
iOS is the operating system for iPads, iPhones, and iPod touch.
Mac OS X is the operating system for Mac labelled computers. -
i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.
Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Windows "Easy Connect" does not reply with the password / "Easy Connect is not Available"
Hello,
I have posted a related question some time ago, which was eventually resolved. However, after some time a problem with Easy Connect (used for MSRA) came back:
Whenever I arrive at the point in setting up a MSRA session where Easy Connect is needed, I get the reply: "Easy Connect is not Available". Here is an example of the problem:
Start MSRA
--> as expected, a window with "invite someone to help you" and " Help some who has invited you" appears
Select "invite someone to help you"
--> as expected, a window with "Who do you want to get help from" appears
Select "Invite someone to help you"
--> as expected, a windows with "How do you want to invite your trusted helper?" appears
Select "Use Easy Connect"
--> as expected, the temporary "Create invitation window / checking network capabilities" window appears
Next, I would expect this windows to close a new window to provide me with the Easy Connect password. However, instead I get the window "Easy Connect is not available".
I cannot continue. (I have screenshots so can repost with them if that would clarity my question)
Any suggestion how to resolve would be appreciated.
(Please do not reply with the 3 suggestions from the FAQ (both computers must run windows 7 / Access to internet is limited / your router does not support Easy Connect - doesn't help)
More background information and things I have tried:
The "Easy Connect is not available" window offers the "Tell me more about how to fix this problem" which I have tried, but those suggestions do not help
If I use the other MSRA option: "Help someone who has invited you" (this would be my typical use case), followed by "help someone new" and than select "Use Easy Connect", I also get the "Easy Connect is not available"
window instead of the expected option to enter the Easy Connect password. I believe this is that same problem.
This happed with both the 32 as well as the 64 MSRA versions
I'm using Window 7 Ultimate, 64 bit with all the latest updates
This desktop PC is wired to the internet via an Edimax gigabit switch, a Dlink DIR-855 wireless router and a fiber modem in bridge mode
The W7 desktop has a single active network connection only
I'm using Windows Firewall and Windows Security Essentials
Disabling the firewall on the PC did not help
Network discovery is enabled in Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings (that’s UPnP – right?)
The Internet Connectivity Evaluation Tool does not seem to be available anymore from MSFT sites
Restarting "Peer Name Resolution Protocol" did not help
Restarting "Peer Networking Identity Manager Properties" did not help
Starting up with a "Clean Boot" (disabled all non-Microsoft services using MSConfig) did not help
I would also be interested to understand how I can check on the status of the "Easy Connect" service. Is this a service hosted somewhere, or??
Thanks!Dear Andy,
Thanks a lot for your reply. Let me answer your questions:
Q: Could you use the other methods: save this invitation as a file and use e-mail to send invitation?
A: yes, that way I can establish a MSRA connection
Q: Have you disable other network connections, including disable all virtual network card?
A: if I check with ‘Device Manager/Network Adapters’ (or Control Panel/Network and Internet/Network Connections) I see two network adapters (my Asus motherboard has two network connectors). Both are available, but only one is used. I have
disabled one. Unfortunately, this does not solve the problem. I will leave it disable for now.
Q: To find detailed information about this issue, please locate to event view and find the logs about remote assistance.
A: I have to admit that the Event Viewer is unfamiliar territory for me. So, I’m not sure where and what to look for. However, as suggested, I found "Event Viewer (local)/Applications and Services Logs/Microsoft/Windows/Remote assistance/Operational".
Each time, I attempt to use MSRA/Easy Connect, it seems two entries are added. As I cannot seem to upload files with this post, here are just the two entries:
“Diagnosis Repro Attempt resulted in a failure.”
“Remote Assistance troubleshooting has confirmed the problem: Remote Assistance Easy Connect isn't available.”
If you need more details, please suggest what to forward or check. I'm eager to find a solution!
W. -
Lost ipod and not sure where, can an ipod be temporarily disabled ?
lost ipod but maybe at home somewhere, not sure where its been lost. can it be temporarily disabled ?, just in case it turns up
I do not know what yo mean by disabled and what model iPod y ohave:
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
External hard drive, sharing, itunes? Not sure where to post this?
sorry guys but i'm not sure where this belongs, but anyway. I just bought my macbook and purchased a Western Digital harddrive ( external ) anyway I have like 80gigs of pics and music and want to get it from my iPod back onto the computer. Not a problem............My problem is that I can't put it directly onto the external drive I first need to put it on the macbook then transfer it to the externak hardrive. When I do this is winds up on my mac HD and also on my external hardrive. I only want it in one place. Ok, my ultimate goal right now is to buy an iMac which I'm doing this weekend. Got rid of my PC's ( Go Apple !) LOL. I want to put all my music ,videos,pics, movies on the external hardrive and be able to share it with both my Macbook and my imac. I simply want to be able to access my everything from both pc's but get it all from the EHD. Right now it's all on my macbook and I want to free up the space, plus learn how to do it for the future. Sorry to ramble. So far I've posted a few times and someone always comes through. Everyone here is awesome, it's like another planet compared to the PC world.
thanks
Mike , NYC
macbook Mac OS X (10.4.9) HP DesktopPut your iTunes folder on the eternal hard drive, and make a alias to it from your home directory on the MacBook (Cmd-L). Do the same when you get the iMac.
I didn't quite get how the two computers are sharing the hard drive, or maybe you'll put the hard drive on the iMac and share the library. There's a lot of ways to make this work. You made a good decision.
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