HT5312 I'm trying to buy iTunes for first time, but can't verify security questions.
I'm trying to buy iTunes for first time and can't answer security questions.
<Personal Information Edited by Host>
The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
Similar Messages
-
Installation freezes trying to install itunes for first time
I just got my first ipod and I'm trying to install itunes. There's no error message but installation just seems to freeze after two or three percent. I've tried mozilla and ie, and I tried downloading from filehippo. I did the msconfig thing too, but since I don't have any quicktime or itunes do disable it doesn't seem to matter.
The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
About to buy Lightroom for first time but have questions re. camera and system compatibility.
Hello there,
I'm about to take the leap into the world of Lightroom but need advice.
I have an oldish computer, an Imac G5 which has a powerpc processor, NOT an intel processor.
My understanding is that because the computer doesn't have an intel processor, I can only run Lightroom2.
This is potentially a problem, as my camera is a Canon 5d mark ii and from reading online, it seems that Lightroom 2 cannot process RAW files from the 5dmarkii and that I would in fact need Lightroom 2.2?
I don't know if I can install lightroom2.2 on a non-intel processor computer and I really don't want to have to get a new computer just to be able to use lightroom....PLEASE HELP!
All advice gratefully received.One other relevant point. With LR 2.7 you will be using the old technology "Process version 2003", which you can now consider dated in respect to competitive raw processing software in the market.
You will also not have the more advanced noise reduction and sharpening technology available in LR 3.x and ACR 6.x in addition to the new technology "Process version 2010".
The numbers reflect the difference (2003 to 2010). -
I am trying to buy mitril for hobbit kom but it always gives me error i have already added my card information to store but i cant buy it.Could u help me about it ,please?
Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.
-
i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
HT5312 How to set up my rescue email account,so that can reset my security question?
How to set up my rescue email account,so that can reset my security question? The key is I need change my security question
You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I have been trying to install iTunes several times, I keep receiving the same message when I open it:
iTunes.exe - system error
The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
Any idea?
Yevass.Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
Trying to redeem iTunes card. Was told first time purchase needs security questions answered and don't remeber setting them up to start with and I have made several purchases before without answering questions. Getting no help from Apple support. How can I make new answers for new security questions.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Beginner -can't sign into itunes for first time on Mac.
Hi, I've registered my Apple ID but every time I try to sign in to itunes on my mac book, it says it's the 1st time it's been used and takes me to the payment option page, I don't want to put any payment options in, but can't see any other options, if I cancel , it won't sign me in to my itunes account, so I'm stuck in a vicious circle.
Please help.
ThanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, sign-in and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Cannot connect to iTunes for first time. Help?
I'm an original iPhone user. I bought a 3G for my girlfriend and tried to hook it up to iTunes for the first time on her HP Pavilion dv2000 laptop (Windows Vista Home Premium, Service Pack 1). When I connect the phone, it says "This iPhone cannot be used because the required software is not installed." Then it asks me to uninstall and reinstall iTunes. Fine, no problem. I've done it a million times, I've uninstalled Quicktime, I've tried so many things. I've Googled for hours and have seen similar problems. The only difference between her problem and the rest is that the Apple Mobile Device does not show up in the task manager and does not seem to be installed. Every solution I've come across says to restart the AMD, or to uninstall the AMD (along with iTunes) and reinstall it. However, it doesn't even exist on her computer at all. For some reason, it won't install when I install iTunes. I'm exhausted from looking for an answer. Can anyone help? Thank you mucho!
Try task manager, Services tab (may need admin account to do this).
Scan down the list looking for Apple Mobile Device driver. See if it is there, and disabled, or set to start manually, and if so Right click it and select Start the service.
If its not in the list, then go to Control panel, Programs and see if it is in that list. If so un-install it (as well as bonjour, Mobile Me, iTunes) and reboot. <--dont forget.
Then do a FRESH download of iTunes to make sure you have the proper version. (64bit vs 32bit - your processor is 64bit, but that doesn't mean that your vista is. Download the one that matches your Vista platform).
Shut down your virus scanner.
Then install itunes again.
Then go back to Task manager, and see if Apple Mobile Device driver is installed and set to start automatically. Unless you have other devices in the house shut down bonjour (it serves no real purpose other than opening useless ports on your machine), (just right click bonjour an set to start manually or disable it).
Then make sure you are plugged directly into a usb port, not a hub. -
How to sync iPhone with iTunes for first time without setting up as a new iPhone
I have an iPhone 5 that I have never sync:ed with iTunes on my Mac, I have just set it up and purchased apps etc from the iPhone itself.
Now I would like to sync with iTunes for the first time with the iPhone but when I connect it, iTunes asks me if I want to setup the iPhone as a new iPhone (I assume form scratch) or from a backup from other iPhones that have been sync:ed with my Mac.
Now I dont want to setup this iPhone from scratch and erase everything thats on it, I just want to sync with my Mac, download apps, music etc. How do I do that and get beyoind the first screen that asks about setting up as a new iPhone ?
/KjellHi I think I've found a workarround. I'm currently copying all files on my iPhone to the new PC using this program: http://www.getsharepod.com/download/
After all files are copied I think I can enable sync in the new iTunes and delete the iPhone, then add the copied files in new playlists.
I'll let you know. -
I am hoping that someone can help me understand how it can be so easy to lose the last 2 years data on an iphone by synching to itunes for the first time since 2012? If this happens from itunes automatically overwriting your phones system why would'nt there be warnings and red sirens going off on your phone? Can somone please let me know if this lost data is recoverable and maybe even let me know how to recover it?
Thank youGlad to help! The reply you got was very generic and didn't completely address your questions.
Basically, all it said was to restore your backup. What I addressed was your query about how and why this happened. iTunes did give you prompts and warnings. And if you'd used iTunes back in 2012, then you'd have lost much less data when you made the incorrect selection.
Do you have an iCloud backup? Were you backing up your device at all?
I just found it amusing that you were 'ticked off at Apple' when Apple didn't cause this problem. You did.
Have a great day! -
I have set up my apple ID quite some time ago and I don't remember what I answered for my security questions. Can someone help me with how to change them so that I can make my purchase? Thanks
If you have a rescue email address (an alternate email address is different) on your account then you can use that to reset them : http://support.apple.com/en-us/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570 -
Lost photos when setting up on itunes for first time
My daughter today took some photos on on her brand new ipod touch 7. When she went to set up the ipod touch for the first time on itunes, the connecting cable accidently was pulled from the pc resulting in her photos vanishing from her ipod touch but not being recorded on the pc. All this on her 12th birthday! Is there a a way to recover the photos from her ipod which appear to be deleted as this is no trace of them. I really would appreciate your help please as she has lost all her birthday photos. Many thanks in advance of a solution. Thanks.
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official -
iPod not verified properly in iTunes a device is detected. Then on right hand side of computer screen doesn't say privates iPod anymore to drag songs to from my library ? Under devices nothing is ther ? Always had no problem? iPod doesn't even beep when plugged in or automatically backup anymore because iTunes sees a device but not sure what it is? What happened? I've tried 3 different cords too!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- See if another computer sees the iPod in iTunes
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Maybe you are looking for
-
USER: terminating instance due to error 472 (Oracle 10g)
Hi folks, We come across a problem that our instance was down suddenly. When checking with the alert log file, it shows that the instance was terminated due to error 472. Did you come across such situation before? Any suggestions would be welcomed. F
-
Cannot view HTML navigation buttons
On my computer, Firefox (5.0) does not show the forward and back navigation buttons on one particular website. But on another computer with Firefox 5.0 the navigation buttons are visible and functional. I checked the "Websites look wrong" suggestions
-
I have set up a run_all script on LINUX to invoke SQL*Loader for each table to be loaded. I can run this as the Oracle owner just fine. When I try to let the developer run this on dev, they get the following: SQL*Loader: Release 9.2.0.1.0 - Productio
-
Anonymous Connection To Active Directory LDAP
I am trying to connect anonymously to my organization's LDAP server just to read a set of user details. My .NET coworkers use a relatively simple set of code to connect: DirectoryEntry entry = new DirectoryEntry("LDAP://organizationdomain");
-
I hava a program which uses Runtime.exec() to call an external tool (.NET wsdl.exe).. This has to be in a try/catch block, but as the wsdl.exe is external an exception won't be thrown if an error occurs. Can I use the returned process to determine if