HT5312 I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

Aleesha Malone wrote:
... now it has locked me out
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

    Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • Hello there i just have 1 question, i have forgotten my security answers to the questions? what can i do? cause i just bought a new ipad and it wont let me access itunes without those 2 answers? please help

    hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?

    Hi sjs1983! You can get support for your Apple ID here:
    http://www.apple.com/support/appleid/

  • HT5312 I WOULD LIKE TO CHANGE MY SECURITY ANSWERS AS I DO NOT REMEMBER THEM

    I DONT REMEMBER SECURITY ANSWERS SO WOULD LIKE TO RESET THEM

    Start with http://support.apple.com/kb/HT5312 and if that doesn't help go to the ExpressLane: https://expresslane.apple.com then iTunes and iTunes Store

  • How can i change my security answers to the questions?

    i forgot my answers and just wanted to know how i can change them.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • M-Audio Black Box Interface.  Acoustic guitar. No sound on monitor or on playback.  Tried every setting known to man, except the one that must work.  I appear to be recording - green lines in upper left.  Can hear it on headphones plugged into M-Audio.  ?

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    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • HT204053 I changed my ID and now it's locked me out HELP!

    I changed my apple account because of a closing email account and now when I go into my iPad settings and click on the iCloud it won't let me back anything up because it doesnt recognize my new account email or password

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • I tried installing a new 4th generation shuttle to replace the one my husband lost it acts like it is syncing but it is not and nothing loaded

    I cannot get my new 4th generation shuttle to sync. It says it is but it doesnt. This is a replacement for one that is lost

    I cannot get my new 4th generation shuttle to sync. It says it is but it doesnt. This is a replacement for one that is lost

  • HT5312 Dear Sir/Madam, I have apple ID  for my iphone 5, but unfortunately I forgot my security answers. I'm trying to reset my security answers, but rescue e-mail what is mentioned no more exist. How to change rescue e-mail addres?

    Dear Sir/Madam,
    I have apple ID  for my iphone 5, but unfortunately I forgot my security answers. I'm trying to reset my security answers, but rescue e-mail what is mentioned no more exist. Could you help me to change rescue e-mail adress?
    Hope of your help.
    Thank you in advance.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
    You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support to get the questions reset.
    I assume that you are in the country Georgia, not the US state. In which case try contacting Support via this page and explain that you've forgotten your answers, don't have access to your rescue email account, and your country isn't on the HT5699 page (http://support.apple.com/kb/HT5699) and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

    What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I have been trying to change my security questions and im not getting the emails to do so

    ive been trying to change my security questions but it wont send me a email

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • I am trying to change my security questions I forgot answers but there is no option to do this when I go into the Manage my Apple ID.  Why can I not see this option to change my questions.

    I am trying to change my security questions I forgot answers but there is no option to this when I go into the manage my apple ID. I see the questions, but can't change them. Help?

    Here is a link that should meet your needs.
    Rescue email address and how to reset Apple ID security questions
    Let us know how you got on.

  • I am trying to change my security questions but cannot remember previous answers

    I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?

    Hello nicholas,
    This article should help you reset the security questions, found here:
    About Apple ID security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
    Choose your new security questions, then enter the answers.
    Add and verify a rescue email address, if that option is available.
    Click Save.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I am still having problems trying to change my security questions

    I am still having trouble trying to change my security questions and I can't figure it out

    Have you followed this
    http://www.apple.com/support/appleid/

  • I'm trying to Chang my security question. But when I hit the reset its not sending to my email

    I'm trying to Chang my security question. But when I hit the reset its not sending to my email

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95537)

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