HT5312 i need help  I cant set a rescue email

The sreen that im supposed to see to set a rescue email doesnt show  neether the part that says i forgot the security questions answers  PLEASE HELP

The page says that if you don't have a rescue email address then you will will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

  • Need help i cant remember my rescue email.. but i do have an alternate email address

    ive forgotten my rescue email address but i do have an alternate email address

    If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions ; an alternate email address isn't used for resetting security questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 I dont know how to set a rescue email!!!!!

    Who could tell me how to set a rescue email

    There are instructions on the page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you are asking because you've forgotten your security questions then you won't be able to add one until you've had the questions reset - in whic case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I need help to figure out my rescue email so I can receive my answers to my security questions

    How do I add a rescue email

    You have to open an email account with another provider, such as a free Gmail account.  Gmail email would then be your "rescue account" for Apple.
    Hope this helps

  • HT5312 How do I figure out what my rescue email is or how do I reset that?

    I'm trying to figure out what my rescue email is. Whatever is being used for my rescue email is not my email and I'm not sure how it got set. I need help trying to reset the rescue email.
    Thanks

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 I cant remember my apple id sequrity questions and i didnt set a rescue email address. What can i do??

    I cant remember my apple id sequrity questions and i didnt set a rescue email address. What can i do??

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101300)

  • HT5312 how do i set a rescue email address if i cant remember the answers to my security questions?

    how do i set a rescue email address if i cant remember the answers to my security questions?

    w
    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how to set a rescue email id ??

    i am not able to set a rescue email id , i want the procedure for it . i already have an apple id but want to set rescue email-id as i have forgotten answers to my security questions . plzz rply asap

    You can only set a rescue email address (as described half-way down the page that you posted from) by answering 2 of your 3 security questions.  If you don't know their answers then you will need to get the questions/answers reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

    How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how or where do i go to to find out how to set a rescue email so i can reset my security questions

    i forgot the answers to my security questions for my itunes account on my computer and now i can buy anything
    can somone just tell me how to do the rescue email I read the thing that itunes sent to my but does not tell you how to to set a rescue email can anyone help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (91126)

  • HT5312 what if you cant access your rescue email?

    what if you cant access your rescue email?

    You won't be able to change it until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • HT5312 what if I only have one email address and I cant use a rescue email address

    is any one out there
    this is not worth it, I have about 5 different windows open and still havent gotten an answer to a simple question

    There are people here, but we are just fellow users on these forums, and it's not 'live chat'
    If you only have one email address then you won't be able to set a rescue email address as it needs to be different to the main address on your account. You should be able to create a free email account via gmail, hotmail etc.

  • I already made an apple id but i didnt set a rescue email..how can i set it up?, I already made an apple id but i didnt set a rescue email..how can i set it up?

    I already made an apple id but i didnt set a rescue email..how can i set it up?, I already made an apple id but i didnt set a rescue email..how can i set it up?

    If you know the answers to your questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact Support in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I forgot my apple id security answers and i cant send a rescue email

    i forgot my apple id security answers and i cant send a rescue email

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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