HT5312 I need help on my account!

I have charged 25 dollars on my account and they ask me for my security ID. When I want to reset it, it tells me that my it had sent it to my email but I don't see it. The questions change each time but no email.

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90064)

Similar Messages

  • NEED HELP WITH MY ACCOUNT!!!​!!!!!!!!!

    Hi, I REEEAAALLLY need help with my account, I only have one account and never made another one but it says I'm not on a administrator account, it says I have an unknown type account, and I can't figure out how to make it an administrative account, what should I do?
    -Dexter

    Hi, I REEEAAALLLY need help with my account, I only have one account and never made another one but it says I'm
    not on a administrator account, it says I have an unknown type account, and I can't figure out how to make it an
    administrative account, what should I do?
    -Dexter

  • Help! I need help verifing my account

    Help! I need help verifing my account

    I would log into the account through iTunes on your computer and supply any missing information.

  • HT5312 I need help! My Apple id Is blobked, i answer the security question And it blocked. What can i do?

    I need help to un blocked my Apple id

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

    I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I need help it's not showing me how send the security password to my email

    I've been trying to buy this game and it says it's my first time purchasing this item on this phone and I forgot the security password and it's not showing me how to send it to my weak I need help please and thank you.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104015)

  • REALLY need help about two accounts, 1 Mac

    I really really need help.
    Back ground. I have a bought my daughter an itouch 4th gen for Christmas. I have set up a new user account on the macbook pro, Set her up a new Apple ID, but I want to share the music. So i did what was said, moved the media folder to a shared folder.
    Got the music shared onto her itunes libary, although when I added to Library it transfered all my apps, which I deleted.
    I did a trial run of downloading an app, and its not showing in the library? WHY??
    Please can someone help me before it goes out the window.
    Thanks

    If you want a true streaming server, you'll need to be running software such as QuickTime Streaming Server. QTSS only comes with Mac OS X Server, but there is an open-source version called Darwin Streaming Server available for Mac OS X, Linux, and Windows 2000/2003 Server.
    To get started learning how to stream your content, start with the Streaming & Delivery tutorials on this web page.
    Hope this helps.

  • HT1904 I need help getting my account to let me do a in app perchase

    I need help with in app perchases

    What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on thses forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT5312 I need help plz   

    I need help! I forgot my security question and when I send it to my rescue email but I also forgot that password too so I wanted to change my rescue emial but I don't know how? Can you help me plz!!! 

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need help changing the account number my daughter uses for payment for her apps and itunes, etc. can anyone talk me through this.

    hi ,
    im just a mom, not very computer savy.....however, I need to change the payment method my daughter uses to purchase things on her ipad due to the fact that the current one is expiring. ie: for such things like songs and games, etc.
    I would appreciate any help as how to do so.
    THanks

    On a computer's iTunes you should be able to edit the payment info by going into the Store > View Account menu option (if you are not logged into the account that your daughter is using then Store > Sign menu option to log out of the currently logged in account ; that will then change to a Store > Sign In option so that you can log into her account) and log into the account (enter the account's password and click View Account on the popup)
    And on the account's details page there should be a payment link.
    If you are doing it on your iPad then tap on your id in Settings > iTunes & App Store (if not logged into her account then log out of your account via the popup that you get and then log in with her account) and tap on 'View Apple ID' on the popup and log into the account  - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918

  • HT5312 i Need Help To Change Security Questions

    I forgot the answer
    And I need to know the answer or change the answer
    Thank you
    And the best that you send to my  Emil  or put  link

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5624 I need help changing my account password I know the pass word but its asking me to answer two questions I don't have the answers to. and it gives an Email account to send help to but the Email listed was an old work Email and I no longer have acces

    I am trying to change my apple pass word? I know my Password but when I am trying to change it, it asks for me to answer 2 questions and I have no idea what I put as the answer? there is a button for sending out an Email to help but the Email listed is an old work account and is no longer in use. Can some one help me either change the password or change the old Email address to one that is use?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90031)

  • HT5312 i need help  I cant set a rescue email

    The sreen that im supposed to see to set a rescue email doesnt show  neether the part that says i forgot the security questions answers  PLEASE HELP

    The page says that if you don't have a rescue email address then you will will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Need help Configuring Group Accounts in file_grpact_fstmt.csv file.

    Hi,
    I'm a technical person trying to configure Financial Analytics for the first time with very little help from Finance functional person.we've Oracle R12 implemented in our organization.
    I need to know about the configuration of file_grpact_fstmt.csv file.
    As i can see from our Chart of accounts, all our group accounts fall under these 5 categories
    Ownership/Stockholder's Equity
    Assets
    Expense
    Revenue
    Liability
    so now how do i categorize these group accounts in file_grpact_fstmt.csv file under the Financial Statement Items codes like AP,AR,COGS,REVENUE,TAX,OTHERS?
    Please help.
    Somewhere in the forum i read that (please check the link below), liability accounts should be marked as "AP" and expense accounts will go as "OTHER" ..if thats correct then how do i mark the Equity,Assets and Revenue accounts?
    AP Transaction Status POSTED/UNPOSTED
    Edited by: Oradev on Feb 20, 2011 9:18 PM

    Hi,
    There is not a real rule-of-thumb you can use here. Without knowledge of how the chart-of-accounts is implemented or used by your company's financial team, it is near to impossible to correctly configure the group account codes. In my experience, the financial controller(s) is/are the one(s) best equiped to assist with this issue.. I would strongly advice you to include his/her/them in configuring Financial Analytics..
    Good luck!
    Edited by: m.siliakus on Feb 21, 2011 3:17 PM
    Edited by: m.siliakus on Feb 21, 2011 3:18 PM

  • Need help with IMAP Account

    Since I've gotten my iPod touch, I decided to make my gmail account an IMAP instead of a POP one. To be honest I was unsure of differences, but was unanimously told that IMAP was better, especially for multiple devices. I've had a little trouble configuring it the way i want though. Here's my problem.
    I like to save all my mail for reference. Gmail allow me to do this on there server. Fantastic. Unfortunately this also all gets stored in mail, taking up over a gig on my harddrive. I would like to be able to keep maybe the last 50 messages in my discarded mail, and my sent mail and have older messages be stored just on gmails server so that i may logon and access them when need be.
    Also, I find it very confusing to have two sent folders, two junk/spam folders and two trash folders. One seems to be local, one referring to gmail server, both stored on my computer. I would rather have it the simple way (one junk folder yno?)
    Hoping someone could help me out/explain.
    Thanks in advance!

    Go to account settings and select the correct (non local) folder for Spam/Sent/Trash etc. This should at least resolve the issue with "duplicate" folders.
    IMAP stores all mail serverside. What you have stored locally is just a kind of cache for faster reading of mail. You could delete your IMAP-folder on the harddrive (located somewhere under ~/Library/Mail) every day, and your mails would still be there in Mail.app.

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