HT5312 I need help plz

I need help! I forgot my security question and when I send it to my rescue email but I also forgot that password too so I wanted to change my rescue emial but I don't know how? Can you help me plz!!!

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

HT5312 I need help! My Apple id Is blobked, i answer the security question And it blocked. What can i do?

I need help to un blocked my Apple id

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I can't update the apps in my ipad once I try it update it says this update not for this Apple ID . I need help plz

I can't update the apps in my ipad once I try it update it says this update not for this Apple ID . I need help plz

Help please any one ?

HT5312 I need help it's not showing me how send the security password to my email

I've been trying to buy this game and it says it's my first time purchasing this item on this phone and I forgot the security password and it's not showing me how to send it to my weak I need help please and thank you.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104015)

Need Help Need Help PLZ PLZ

my problem is that i have made a calendar by using jtable and i can't highlight or put any sign to keep track on date, but the biggest problem is that i have to submit this project after two days, so i will appreciate any help or tips from you. Here is my code:
CODE
/*Contents of CalendarProgran.class */
//Import packages
import javax.swing.*;
import javax.swing.event.*;
import javax.swing.table.*;
import java.awt.*;
import java.awt.event.*;
import java.util.*;
public class CalendarProgram{
static JLabel lblMonth, lblYear;
static JButton btnPrev, btnNext;
static JTable tblCalendar;
static JComboBox cmbYear;
static JFrame frmMain;
static Container pane;
static DefaultTableModel mtblCalendar; //Table model
static JScrollPane stblCalendar; //The scrollpane
static JPanel pnlCalendar;
static int realYear, realMonth, currentYear, currentMonth;
public static void main (String args[]){
//Look and feel
try {UIManager.setLookAndFeel(UIManager.getSystemLookAndFeelClassName());}
catch (ClassNotFoundException e) {}
catch (InstantiationException e) {}
catch (IllegalAccessException e) {}
catch (UnsupportedLookAndFeelException e) {}
//Prepare frame
frmMain = new JFrame ("Gestionnaire de clients"); //Create frame
frmMain.setSize(330, 375); //Set size to 400x400 pixels
pane = frmMain.getContentPane(); //Get content pane
pane.setLayout(null); //Apply null layout
frmMain.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE); //Close when X is clicked
//Create controls
lblMonth = new JLabel ("January");
lblYear = new JLabel ("Change year:");
cmbYear = new JComboBox();
btnPrev = new JButton ("<<");
btnNext = new JButton (">>");
mtblCalendar = new DefaultTableModel(){public boolean isCellEditable(int rowIndex, int mColIndex){return false;}};
tblCalendar = new JTable(mtblCalendar);
stblCalendar = new JScrollPane(tblCalendar);
pnlCalendar = new JPanel(null);
//Set border
pnlCalendar.setBorder(BorderFactory.createTitledBorder("Calendar"));
//Register action listeners
btnPrev.addActionListener(new btnPrev_Action());
btnNext.addActionListener(new btnNext_Action());
cmbYear.addActionListener(new cmbYear_Action());
//Add controls to pane
pane.add(pnlCalendar);
pnlCalendar.add(lblMonth);
pnlCalendar.add(lblYear);
pnlCalendar.add(cmbYear);
pnlCalendar.add(btnPrev);
pnlCalendar.add(btnNext);
pnlCalendar.add(stblCalendar);
//Set bounds
pnlCalendar.setBounds(0, 0, 320, 335);
lblMonth.setBounds(160-lblMonth.getPreferredSize().width/2, 25, 100, 25);
lblYear.setBounds(10, 305, 80, 20);
cmbYear.setBounds(230, 305, 80, 20);
btnPrev.setBounds(10, 25, 50, 25);
btnNext.setBounds(260, 25, 50, 25);
stblCalendar.setBounds(10, 50, 300, 250);
//Make frame visible
frmMain.setResizable(false);
frmMain.setVisible(true);
//Get real month/year
GregorianCalendar cal = new GregorianCalendar(); //Create calendar
realMonth = cal.get(GregorianCalendar.MONTH); //Get month
realYear = cal.get(GregorianCalendar.YEAR); //Get year
currentMonth = realMonth; //Match month and year
currentYear = realYear;
//Add headers
String[] headers = {"Sun", "Mon", "Tue", "Wed", "Thu", "Fri", "Sat"}; //All headers
for (int i=0; i<7; i++){
mtblCalendar.addColumn(headers);
tblCalendar.getParent().setBackground(tblCalendar.getBackground()); //Set background
//No resize/reorder
tblCalendar.getTableHeader().setResizingAllowed(false);
tblCalendar.getTableHeader().setReorderingAllowed(false);
//Single cell selection
tblCalendar.setColumnSelectionAllowed(true);
tblCalendar.setRowSelectionAllowed(true);
tblCalendar.setSelectionMode(ListSelectionModel.SINGLE_SELECTION);
//Set row/column count
tblCalendar.setRowHeight(38);
mtblCalendar.setColumnCount(7);
mtblCalendar.setRowCount(6);
//Populate table
for (int i=realYear-100; i<=realYear+100; i++){
cmbYear.addItem(String.valueOf(i));
//Refresh calendar
refreshCalendar (realMonth, realYear); //Refresh calendar
public static void refreshCalendar(int month, int year){
//Variables
String[] months = {"January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December"};
int nod, som; //Number Of Days, Start Of Month
//Allow/disallow buttons
btnPrev.setEnabled(true);
btnNext.setEnabled(true);
if (month == 0 && year <= realYear-10){btnPrev.setEnabled(false);} //Too early
if (month == 11 && year >= realYear+100){btnNext.setEnabled(false);} //Too late
lblMonth.setText(months[month]); //Refresh the month label (at the top)
lblMonth.setBounds(160-lblMonth.getPreferredSize().width/2, 25, 180, 25); //Re-align label with calendar
cmbYear.setSelectedItem(String.valueOf(year)); //Select the correct year in the combo box
//Clear table
for (int i=0; i<6; i++){
for (int j=0; j<7; j++){
mtblCalendar.setValueAt(null, i, j);
//Get first day of month and number of days
GregorianCalendar cal = new GregorianCalendar(year, month, 1);
nod = cal.getActualMaximum(GregorianCalendar.DAY_OF_MONTH);
som = cal.get(GregorianCalendar.DAY_OF_WEEK);
//Draw calendar
for (int i=1; i<=nod; i++){
int row = new Integer((i+som-2)/7);
int column = (i+som-2)%7;
mtblCalendar.setValueAt(i, row, column);
//Apply renderers
tblCalendar.setDefaultRenderer(tblCalendar.getColumnClass(0), new tblCalendarRenderer());
static class tblCalendarRenderer extends DefaultTableCellRenderer{
public Component getTableCellRendererComponent (JTable table, Object value, boolean selected, boolean focused, int row, int column){
if (column == 0 || column == 6){
setBackground(new Color(255, 220, 220));
else{
setBackground(new Color(255, 255, 255));
super.getTableCellRendererComponent(table, value, selected, focused, row, column);
return this;
static class btnPrev_Action implements ActionListener{
public void actionPerformed (ActionEvent e){
if (currentMonth == 0){ //Back one year
currentMonth = 11;
currentYear -= 1;
else{ //Back one month
currentMonth -= 1;
refreshCalendar(currentMonth, currentYear);
static class btnNext_Action implements ActionListener{
public void actionPerformed (ActionEvent e){
if (currentMonth == 11){ //Foward one year
currentMonth = 0;
currentYear += 1;
else{ //Foward one month
currentMonth += 1;
refreshCalendar(currentMonth, currentYear);
static class cmbYear_Action implements ActionListener{
public void actionPerformed (ActionEvent e){
if (cmbYear.getSelectedItem() != null){
String b = cmbYear.getSelectedItem().toString();
currentYear = Integer.parseInt(b);
refreshCalendar(currentMonth, currentYear);

Welcome to the forum. You will need to learn a couple things if you want to receive help and not get flamed to death:
1) All code needs to be posted within code tags. You can read up on them here:
http://forum.java.sun.com/help.jspa?sec=formatting
You want to make it as easy as possible for the volunteers here to help you. That means making your code readable.
2) Do not put "urgent" "need help" "hurry please" in your posts if you are smart. Definitely don't put them in the header of the post. The urgency is yours, not ours. Putting that stuff in there only turns people off. If you have a problem deemed worthwhile by the volunteers here, if you have put thought into your post so you make it easy as possible for others to help you, and if you show some effort on your own, you are almost guaranteed to get timely help.
3) List all error messages completely.
4) Keep all necessary code, get rid of all unnecessary code. Your code should be compilable on its own, but it should not contain anything that isn't necessary for demonstrating your problem.
5) Specifics:
Why are you throwing out all those exceptions?
Why is everything in one big huge GUI class? Break your code down into functional units. Make sure the logic works in a non-GUI way, THEN add a GUI class.
Why the huge main method? The main should be short and sweet.
Why the static inner classes? Do you know what is the difference between static inner classes and non-static inner classes?
Why all the static variables anyway? You are doing procedural programming with an OOP language. You should use OOP if you can with an OOP language.
Sorry, but this code looks like it was thrown together in a big hurry. I think that you have a lot of work to do. Good luck!

I need help plz with this easy code

The output shows null in the frame ,, no buttons no areas or fields .. plz help ASAP
import java.awt.* ;
import javax.swing.* ;
public class GUI extends JFrame{
    public void function (){
         setSize(500,500);
         setTitle("SokAndO");
         Container first = this.getContentPane();
         JButton _send = new JButton ("Send") ;
         JTextField _text = new JTextField () ;
         JTextArea _history = new JTextArea (100,100);
         JPanel p1 = new JPanel();
         JPanel p2 = new JPanel();
         JPanel p3 = new JPanel();
         p1.add(_send);
         p2.add(_history);
         p3.add(_text);
          first.setLayout (new FlowLayout());
         setVisible(true);
         public static void main(String arg[]){
          GUI lol=new GUI();
          lol.function();
}

and wht is the use of this statment ???
Container first =
this.getContentPane();With this statement you have a variable first that refers to the JFrame's contentPane, but as noted above, you do nothing with it. You need to look at Swing examples on how to add components to JPanels and such. The Sun tutorials should be a good place to start.

Need help plz with hw!!

Write a program called SortWords. The program prompts the user for the name of an input file. This file contains words, one word per line. The words are in any order. The program sorts all the words in the input file into alphabetical order and writes these sorted words back into the original file.
Note: you are NOT allowed to solve this problem using data structures that have not yet been covered in this unit, such as arrays or linked lists. You may only use methods from the String class, the Scanner class, the PrintWriter class and the File class (along with as many temporary text files as may be needed). One possible approach is to read the first 2 words from the input file and compare them. If the first word comes before the second word in alphabetical order, then write the first word into the temporary file. If the first word comes after the second word in alphabetical order, then write the second word into a temporary file. The word that was NOT written into the temporary file becomes the first word. Read the next word from the input file and compare the two words, writing one of them into the temporary file using the rules stated above. When all the words have been read from the original input file, then the temporary file becomes the original file and the original file becomes the temporary file. The program keeps reading words from the original file until the program goes through the original file, writing only the first word every time, into the temporary file. Once this happens it means that the words in the file are properly sorted and the program can stop.
Note: the above approach is one way of solving the problem, but you may use another approach if you wish.

kevinaworkman wrote:
I think you should use some arrays, maybe some linked lists.
No, but seriously, here's one possible approach:
Read the first 2 words from the input file and compare them. If the first word comes before the second word in alphabetical order, then write the first word into the temporary file. If the first word comes after the second word in alphabetical order, then write the second word into a temporary file. The word that was NOT written into the temporary file becomes the first word. Read the next word from the input file and compare the two words, writing one of them into the temporary file using the rules stated above. When all the words have been read from the original input file, then the temporary file becomes the original file and the original file becomes the temporary file. The program keeps reading words from the original file until the program goes through the original file, writing only the first word every time, into the temporary file. Once this happens it means that the words in the file are properly sorted and the program can stop.
Does that help?We've added a third way to the "give a man a fish / teach a man to fish" dichotomy: slap a man with a fish.

New External Drive .. NEED HELP PLZ

Hi
i just plugin (usig USB) my new external hard drive ( 160 GB )
and i`m trying to copy some files to it
and it shows this msg
" the item ... could not be moved because new volume cannot be modified "
so how can i make it ? and also it shows the new volume for read only .. how can i make it read and wirte ??
thnx

Yes, I think so. You can create as many partitions as you like - if you look at that document, the second part shows how to partiton the drive into several partitions - just do it as shown but format one of them FAT32 or NTFS
But....
I don't know if a PC can read a single Fat32 or NTFS partition from a drive partitioned using GUID. I think it would have to be Master Boot Record Scheme in which case, you would need Fat 32 all the way.
As you have to wipe the drive anyway, it won't hurt to try I suppose. In the worst case you can always reformat it back to OSX only or Fat 32 so that the PC and Mac can read it (NTFS if you only need the mac to be able to read it).
From a performance perspective I'd use two drives. To swap data between a pc and mac just network them rather than trying to make one drive do two jobs.
I hope that helps,
best of luck.

My ipod freeze every time i plug in the computer i need help plz

my ipod freeze every time i plug on my computer i dont know how to reset and delete all songs plz help u.u

Does your iTunes see your nano?
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
If so, then follow through this:
How to reset iPod
Restoring iPod to factory settings
If not, do one or more of the following
Restart your computer
Uninstall & Reinstall iTunes [Windows XP] [Windows Vista & 7]
Reset iPod (will NOT delete everything)
Go to My Computer (Windows XP) or Computer (Windows Vista & 7) and see if it shows
Restore iPod (WILL delete everything)
Make sure iTunes and iOS firmware is up to date.
Hope all this helps.
Message was edited by: keeferaf

I need help plz (i have restoreing error 3194 ios5)

hi all i have iphone 4 IOS 5
it was jailbroken and i try to make restore the iTunes say error 3194
after searching i found some solutions like editing the host file but it not work with me
i found another solution that i have to use tinyumbrella and i did okay it works and i dont get error 3194 but i got error 11
so what is this
any one could help me plz??

look man what i did is i updated my iphone to IOS 5.0.1 and it worked!! without any programs without any tool!!

Hi need help plz

hi
i m from pakistan.i m not first user of blackberry curve set.i bought it n its used mobile.its email id is set n i dont know how to change its email id with my own email id?first user set it as bleckberry id n now i wish to change it to mine own email blackberry id plz.
Solved!
Go to Solution.

Hi and Welcome to the Community!
Your problems may be larger than you presently think...used devices are tricky to get working properly. Start here:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

ReDeploying Portal Content - Need Help Plz.

Hello All,
Is there is way to redeploy all Portal Content. All of a sudden the Links and Iview in the my Portal are not working it keep saying that it cannot find the iViews and the Application is missing, can some one please help me with this.
Best Wishes,
John.
Message was edited by: John Bray

Hi John,
if you have a backup of your portal server file system you could restore from the backup the ...\irj\root\WEB-INF\deployment directory (with subfolder) and remove from every PAR-File the .bak extension.
By that all PARs will be deployed on the next server startup.
If the PCD content (iViews,Pages,etc) is missing, you need to restore the DB or you could import a transport package from another server.
Hope this helps,
Robert

Searching Problem, need help plz...

Hi All,
I have a problem. After created index my_doc_idx1, im searching a word on all document i stored but find nothing. Everytime i search theres no rows selected.
anybody help me please?
I including my code.
My documents are:
1. doc1.html contain:
Oracle interMedia audio, document, image, and video is designed to manage Internet media content
2. doc2.html contain:
Oracle interMedia Users Guide and Reference, Release 9.0.1
3. word1.doc contain:
Oracle application server.
4. oracletext.pdf contain:
Stages of Index Creation.
Oracle9i 9 realese 2, Windows XP
Thanks,
Robby
set serveroutput on
set echo on
-- create table
create table my_doc (
id number,
document ordsys.orddoc);
INSERT INTO my_doc VALUES(1,ORDSYS.ORDDoc.init());
INSERT INTO my_doc VALUES(2,ORDSYS.ORDDoc.init());
INSERT INTO my_doc VALUES(3,ORDSYS.ORDDoc.init());
INSERT INTO my_doc VALUES(4,ORDSYS.ORDDoc.init());
COMMIT;
-- create directory
create or replace directory dir_doc as 'e:\projects'
-- import data
DECLARE
obj ORDSYS.ORDDoc;
ctx RAW(4000) := NULL;
BEGIN
SELECT document INTO obj FROM my_doc WHERE id = 1 FOR UPDATE;
obj.setSource('file','DIR_DOC','doc1.html');
obj.import(ctx,FALSE);
UPDATE my_doc SET document = obj WHERE id = 1;
COMMIT;
SELECT document INTO obj FROM my_doc WHERE id = 2 FOR UPDATE;
obj.setSource('file','DIR_DOC','doc2.html');
obj.import(ctx,FALSE);
UPDATE my_doc SET document = obj WHERE id = 2;
COMMIT;
SELECT document INTO obj FROM my_doc WHERE id = 3 FOR UPDATE;
obj.setSource('file','DIR_DOC','word1.doc');
obj.import(ctx,FALSE);
UPDATE my_doc SET document = obj WHERE id = 3;
COMMIT;
SELECT document INTO obj FROM my_doc WHERE id = 4 FOR UPDATE;
obj.setSource('file','DIR_DOC','oracletext.pdf');
obj.import(ctx,FALSE);
UPDATE my_doc SET document = obj WHERE id = 4;
COMMIT;
END;
-- check properties
DECLARE
obj ORDSYS.ORDDoc;
idnum INTEGER;
ext VARCHAR2(5);
dotpos INTEGER;
mimetype VARCHAR2(50);
fname VARCHAR2(50);
ctx RAW(4000) := NULL;
BEGIN
fname:= '';
DBMS_OUTPUT.PUT_LINE('----------------------------------------');
FOR I IN 1..4 LOOP
SELECT id, document INTO idnum, obj FROM my_doc
WHERE id = I;
fname := obj.getSourceName();
dotpos := INSTR(fname, '.');
IF dotpos != 0 THEN
ext := LOWER(SUBSTR(fname, dotpos + 1));
ext := LOWER(ext);
mimetype := 'application/' || ext;
IF ext = 'doc' THEN
mimetype := 'application/msword';
obj.setFormat('DOC');
ELSIF ext = 'pdf' THEN
mimetype := 'application/pdf';
obj.setFormat('PDF');
ELSIF ext = 'ppt' THEN
mimetype := 'application/vnd.ms-powerpoint';
obj.setFormat('PPT');
ELSIF ext = 'txt' THEN
obj.setFormat('TXT');
END IF;
obj.setMimetype(mimetype);
END IF;
DBMS_OUTPUT.PUT_LINE('Document ID: ' || idnum);
IF TO_CHAR(DBMS_LOB.getLength (obj.getContent())) = 0 THEN
DBMS_OUTPUT.PUT_LINE('Content is NULL.');
DBMS_OUTPUT.PUT_LINE('No information available.');
ELSIF TO_CHAR(DBMS_LOB.getLength (obj.getContent())) <> 0 THEN
DBMS_OUTPUT.PUT_LINE('Document Source: ' || obj.getSource());
DBMS_OUTPUT.PUT_LINE('Document Name: ' || obj.getSourceName());
DBMS_OUTPUT.PUT_LINE('Document Type: ' || obj.getSourceType());
DBMS_OUTPUT.PUT_LINE('Document Location: ' || obj.getSourceLocation());
DBMS_OUTPUT.PUT_LINE('Document MIME Type: ' || obj.getMimeType());
DBMS_OUTPUT.PUT_LINE('Document File Format: ' || obj.getFormat());
DBMS_OUTPUT.PUT_LINE('BLOB Length: ' || TO_CHAR(DBMS_LOB.getLength (obj.getContent())));
END IF;
DBMS_OUTPUT.PUT_LINE('----------------------------------------');
END LOOP;
EXCEPTION
END;
-- create index
create index my_doc_idx1
on my_doc(document.comments)
indextype is ctxsys.context;
commit;
alter index my_doc_idx1
rebuild online
parameters('sync memory 10m');
-- searching
select id from my_doc t
where contains(t.document.comments,'oracle') > 0
order by id;
select id from my_doc t
where contains(t.document.comments,'application server') > 0
order by id;
select id from my_doc t
where contains(t.document.comments,'index creation') > 0
order by id;

Hi,
Which is best depends on the type of application you are building and the nature of the docs. For simple use with pdf's and word docs I prefer to use bfile or blob which is why I mentioned it. No sense in overcomplicating it.
My recommendation - look at the interMedia docs and determine if you need the advanced features it provides. I like the application a lot, but am a firm believer in not adding complexity if there is no benefit to be had. Unless you are just playing around with it to learn, I'd recommend matching your project requirements up with what best meets them and go whichever route that is.
Thanks,
Ron

Need help plz - basic pull down lever, to make a "slot Machine run"

Hey there,
Im trying to create a lever to activate my "slot machine" run. I want to make just a very very basic pull down lever, that when pulled down far enough, and if released will start the run. i guess i have to use the y = some where in there but just really lost don't no were to even start this. the pull down will obviously need to only pull part of the level (top part, down) but keep the main lever in place...rly lost..any help or tips will be much appriciated!
thx pavel

Quote
the 20pin connector on the power supply has about 4 pins where the pastic shell has browned from heat or something
This is not a good sign, this could be an indication of to much amp being drawed.
This could be due to a poor connection on the P/S connector or the connector of the MB or it could be due to a device like your CPU, ram, graphic card or so on drawing to much amps.
Check the MB for any signs of swelled, leaking or bursted caps, also look around the MB P/S connector for any resistors that have changed colors or are burnt.

HT5312 I need help plz

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