HT5312 I need to access my account but I cannot remember my security answers?
I cannot remember my security answers and need to purchase some apps for school, how do I change the security questions?
How To: Direct Message and AyaniB_VZW
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I need to cancel my account, but I cannot verify my identity over the phone
I need to cancel my account, but I cannot verify my identity over the phone as I do not know what pin I entered, or what security answer I put in, and of course there are no recent numbers in my phone, but I'm still me, and I'm still the one who pays my bill, and I still need to close my account, and I need a way to do that. Honestly I'm getting quite frustrated here and am considering starting a lawsuit or submitting my story to a newspaper, I like verizon and thought I would get my next phone under verizon as well, but now I'm not so sure. But whatever the the case, even if I need to go somewhere in person with my id to prove that I'm the owner of my account, I need it closed.
I really hope that someone here can help me solve this issue, or direct me to someone who can solve this issue for me. I think that the better business bureau would find it as atrocious as I do that a person could get looped into payments that they don't want and cannot get out of, now I know that this was not the intention, but I really do need to cancel my plan because I cannot afford the bill.How To: Direct Message and AyaniB_VZW
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I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?
fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37 -
I have 50$ on my iTunes account but cannot access it because I do not have the right answers for my security questions is there anyway that I can have them reset? Or what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113166) -
HT5312 I can't access my rescue email and do not know security answers
Help
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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How can I reset my security settings. I forgot the answers and now I cant reset them without knowing them. I am in a loop
See this similar post.
https://discussions.apple.com/thread/4205909?tstart=150
Cheers, Tom -
I have lost the password to my icloud account. I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust. What can I do?
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security -
I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I am trying to access an old itunes account but do not remember the password and no longer have access to the original email address. What can I do?
Click here and use Apple's iForgot service, or if needed, contact their Account Security team.
(125798) -
I need to access my iphone but I have forgotten my password. How can I access my iphone?
You need to restore iPhone with iTunes on computer. Open iTunes on computer, connect iPhone to computer, hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes.
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rying to access hotmail account but it is taking forever to get into hotmail it was working ok at start of week only yesterday and today have a problem with it
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
How do we change itune and icloud accounts? My wife and I have separate accounts but she cannot access hes, only mine. This causes many issues like face time, text etc. Do we have to reset her devices and start fresh?
I think this may be the answer.
http://support.apple.com/kb/HT5621 -
Hello dear sir I want open my icloud access my account but did not prospered, says the account has been suspended security reasons and I'm the owner of the icloud account and I have passowrd
Can you help me in to open my account please
Note I tried to re-change the password several times via e did not prospered
<Personal Information Edited by Host>يا سيدي، الرجاء فتح حسابي وعدم حذف الصور هويتي
مرحبا سيدي العزيز أريد فتح بلدي صول icloud حسابي ولكن لم ازدهرت، ويقول لقد تم تعليق حساب أسباب أمنية وأنا صاحب حساب icloud ولقد passowrd
هل يمكنك مساعدتي في فتح حسابي من فضلك
بلدي هويتي التفاح أو icloud أو البريد ملاحظة حاولت إعادة تغيير كلمة المرور، عدة مرات عن طريق البريد لم ازدهرت
Message was edited by: stevemei
<Personal Information Edited by Host> -
ICloud says it can't download mail as my password is wrong? Then says I need to start an account,but isn't clickable. I'm lost.Know my password is right as it was changed a wk ago.
Every now & then, my iPad says I need to start an acct @me cloud. Any way to clear this up?
I can go in AOL & send mail, but not from iPad....Sorry. I'm on iPad2 & have all latest up dates.
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hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help
is it asking for ur security questions?
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