HT5312 i need to change my security questions how do i do that?

I need to change my security questions. How do I do that?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87012)

Similar Messages

  • HT5312 i want to change my security questions how do i do that ?

    how can i change my security questions

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT1918 I need to change my security questions, how do I do that?

    I tried to buy an app on my new IPhone, and a message came up and said that I needed to verify because it is the first purchase on a new device. It then asked me to asnwer two security questions that I have never set in the first place. Help?

    Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I need to change my security questions, how do I change them?

    For months, since we traveled overseas, I have not been able to buy anything from the appstore.  My mom had to delete my old apple ID and create a new one so I can buy stuff.  Problem is I still have itunes money in my old apple account but I can't use it because I don't remember the security answers (spelling might be off).   The same thing happened to my brother's ipod touch at the same time of the trip.  How do we change those security questions so Iwecan use ourItunes balance from our old account?

    Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I need to rescue my security questions, how I do it?

    Hi, I forgot my security questions, how the rescue?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (89650)

  • I need to reset my security questions how can I do that?

    I have forgotten the answers to my security questions how can I reset them?????

    Call Apple:  http://support.apple.com/kb/HE57
    If you pass their verification process, they can be reset.

  • HT5312 i want to reset my security questions how do i do that

    i cannot access my security questions even after resetting my password

    Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
    (74657)

  • HT201303 I want to change my security questions how do i do that ?

    ^^^

    Forgotten security questions - https://discussions.apple.com/message/18402551
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

  • HT5312 i need to change my security questions holy **** it should not be this hard

    seriously
    what the ****

    What problem are you having with the instructions on that page ? if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I need to Change my security questions because I don't know them how do I do this

    I need to change my security questions because I don't know them how can I do this

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Hello .. i own icloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is diffrent from my alternat email, because i can't use my credit

    hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help

    Hello, yehyakov.  
    Thank you for visiting Apple Support Communities.  
    I understand that you want to reset your security questions for your iCloud account.  Here is an article that will provide multiple options to help you with this.  
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/en-us/HT201485
    Cheers, 
    Jason H.  

  • I need to change the security questions but there is no option in the "password and security" option to reset them .......what should i do ???

    i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • I need to change my security question to buy apps but it locked me out cause I put it in but it wrong I guess

    I need to change my security question to buy apps but it locked me out cause I put it in but it wrong I guess

    Start here
    http://www.apple.com/support/appleid/
    I ended up having to have them call me to get things reset.

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