HT5312 i need to know my security question answers

i need to know the answers to my security questions so that i can rent/buy movies.    thanks

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88652)

Similar Messages

  • HT5312 I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

    I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

    Hi RileyDP,
    You will have to contact iTunes Support to get them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT4623 I need to know my security question answers

    Idk what it is

    How to reset your Apple ID security questions.
    Go to appleid.apple.com and log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work...
    Go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT5312 need to reset my security question answers

    am needing to reset my security question answers so i can make a purchase on my computer

    Contact iTunes Support so they can reset the Security Questions for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

    I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

    If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
    When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • I dont know my email that resets my security question? And i dont know my security question answers?

    I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?

    Contact Apple. See http://support.apple.com/kb/HT5699

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I forgot my security questions and i don't have a rescue email and in order to make a rescue email you need to know your security questions..... Is there anything I can do?

    Is there any way to set up a rescue email if you don't know your security questions?

    No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104072)

  • I need to know my security question

    Need to know my security question

    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

    I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 i need to change my security questions how do i do that?

    I need to change my security questions. How do I do that?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87012)

  • HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    Australia ? surely !   

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I do not know my security questions.... does creating a rescue email delete your itunes account? or is it just a backup?

    I do not know my security questions.... does creating a rescue email delete your itunes account? or is it just a backup?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    Creating a rescue email does not delete your account. It's simply an email address to which Apple can send your security information should you forget it.

  • I need to retrive my security question answers

    I forgot my security question answers, and I no longer can purchase anything until I know the answers. The emailed hooked up to the request link I can no longer access. Is there anyway of changing the email and getting my security question answers.

    It's important to know that the account security specialist you speak with will still need to verify your identity in order to reset your questions.
    You'll need to be able to sign in to the effected Apple ID at appleid.apple.com and select 'password and security' from the shelf menu on the left, then check the lower left hand corner of the resulting page for a link that says 'generate temporary support PIN'. This PIN is required in order for your questions to be reset. The Advisor you speak with will also need to be able to gather one additional piece of information in order to verify your identity. If you're using Find My Device a code can be sent to a product signed in to the effected account in iCloud, otherwise the Advsior may ask you to attempt to answer your security questions or to provide information about the payment method associated with your account, if you have one.

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