HT5312 I need to re-do my security questions I dont remember them at all
I need to re do my security questions to purchase music. I do not remember any of them
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93000)
Similar Messages
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first time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96666) -
i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313) -
When i tried to download a new App, i was asked for some extra security questions. i dont remember filling out any of these questions or the answers.
How can i find out what i put down if anything at all.?Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help. -
its been long time since i did security question.i dont remember it and i cant make any purchases because of it what do i do?thinking bout just no longer use itunes if i cant use it anyway
Kurr101 wrote:
its been long time since i did security question.i dont remember ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them
If you can't remember your security questions / answers go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers. You should get an eMail reply over the next 24 hours. -
HT2204 I need help to change my security questions I have forgot them
I need help to change my security questions I have forgot them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
When buying an app it asked me questions for security but i dont remember them
when buying an app it asked me questions for security but i dont remember them
http://support.apple.com/kb/HT5312
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HT5312 I need to reset my app security questions
Hi
I'm sure the answers I have for the security questions are correct, but somehow the system just wouldn't let go through.
I would like to change them. How am I supposed to do?You need to contact Apple, either through the link in that article or by phoning them.
(77316) -
Please help me solve this:)
If you know the answers to your security questions then follow the instructions on the HT5312 page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then do the above for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
I need help with Changing my Security Questions, I have forgotten them.
Its simple, I tried buying a Gym Buddy Application and I had to answer my security questions... Which I have forgotten I made this a while ago so I probably entered something stupid and fast to make I really regert it now. When i'm coming to this...
Hello Adrian,
The steps in the articles below will guide you in setting up your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article for assistance with resetting the security questions:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?
In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater. -
I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How do i reset my security question wheni dont remember it
How do i reset my security question when i dont remember it?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
i need help
Hi.
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your iPod is associated with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
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