HT5312 I need to reset my app security questions

Hi
I'm sure the answers I have for the security questions are correct, but somehow the system just wouldn't let go through.
I would like to change them. How am I supposed to do?

You need to contact Apple, either through the link in that article or by phoning them.
(77316)

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  • HT5312 how to easat reset Apple ID security questions ?

    how to reset Apple ID security questions ?

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I need to re-do my security questions I dont remember them at all

    I need to re do my security questions to purchase music.  I do not remember any of them

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
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  • HT5312 How do I reset Apple ID security questions

    How do I reset Apple ID security questions?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95768)

  • HT5312 How can I reset my email security question?

    How can I reset my email security questions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
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  • HT5312 How can. Reset my apple security questions when trying to answer them

    W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app

    The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Need to reset my two security questions

    My two answers were 1 st care was a dodge 2nd question was best car Chevy Impala I get those are the wrong answers so I need to reset those answers

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 how do i reset my apple security questions some one has compromised my account

    ???

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100625)

  • HT5312 How can I reset the iTunes security questions i forgot

    Ok i want to make a purchase but can't because i need to answer security questions i forgot them. How do I reset them through email because i cannot call so is there a way to reset through email ?

    Hello Chris,
    Welcome to the Apple Support Communities.  I found some information about how to reset your security questions if you have forgotten the answers:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT5312 how do i reset my account security questions

    i forgot my security answers and i was wondering if anyone knew how to reset them

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 How can I reset Apple ID security questions

    How can I reset Apple ID security questions

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5312 How can I reset my Itunes security questions?

    My account is telling me to answer questions that i dont remember answering when i created my account. How can I fix them so I can buy stuff.

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (91039)

  • HT5312 i forgot my ansewrs to my security questions and i need to reset it?

    I forgot my answers to my security questions and i need to rest it

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 I need to reset my security questions as I can remember the answers to them.

    How do I reset my security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service:
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 my name is luis and i can not reset my apple security question i need help

    i can not reset my apple security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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