HT5312 I need to reset my id questions. I forgot my answers.
need to reset my id questions please.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101330)
Similar Messages
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How do i reset my security questions i forgot the answers to them?
How do i reset my security questions i forgot the answers to them?
Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
If I reset my password, there in NO OPTION to reset this security questions as well.
So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
(Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
Thx for your support, for long time I know now there is no help to be expected from Apple Service... -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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HT5312 I need help resetting my security questions so I can shop from the apple store.
I can't answer the security questions because I never set them up. I need to download n buy a game for my daughter.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104628) -
HT5312 I need to reset my secuity questions
I don't remember my security questions. I need to reset my questions
Apple ID: Resetting Forgotten Security Questions
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HT5312 I need to reset my security questions
I lost my security questions need to reset it pleas
Thank you
<Personal Information Edited by Host>As we are fellow users here on these public forums, you're not talking to iTunes Support, I've asked the hosts to remove your phone's serial number and IMEI number from your tagline.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
As Saudi Arabia does appear on the iTunes Support page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support
Nor is there a number for Saudi Arabia for Apple on this page : http://support.apple.com/kb/HE57
Then try selecting a different country on the Support page and a topic whichs you to contact them via email so that you can explain to them that you've forgotten your answers and see what they reply with - normally you have to have contact them via phone to get the questions reset as they need to verify your id -
HT5312 I need to reset my security question
I need to reset my security question
See here > Apple ID: All about Apple ID security questions
If necessary
1) See Here Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact -
HT5312 I need to reset my security questions. How do I do that
How do I reset my security questions passwords
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
HT5312 I need to reset my security questions because I forgot them. How do I do that!
Every time I go to buy something from iTunes on my iPad 2, it asks for my security questions. I do t remember my security questions.! Help!
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I would like to reset my security questions, how can I do this?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
HT5312 How do u reset my security questions I forgot them
How do u reset my security because I forgot them and all I can do is buy them off the computer and not my iPod touch
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
TS3297 How do i reset itunes security questions? Forgot my answers
Forgot my answers to security questions help
Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com -
HT5312 I need to reset my security questions as I can remember the answers to them.
How do I reset my security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service:
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
How to I reset my security questions I forgot the answers.
How do I change my security questions for my apple id
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 please i need to reset my security questions for my apple id
please i need to reset my security questions for my apple id
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH
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