HT5312 I need to reset my security question
I need to reset my security question
See here > Apple ID: All about Apple ID security questions
If necessary
1) See Here Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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HT5312 I need help resetting my security questions so I can shop from the apple store.
I can't answer the security questions because I never set them up. I need to download n buy a game for my daughter.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104628) -
HT5312 I need to reset my security questions. How do I do that
How do I reset my security questions passwords
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
HT5312 I need to reset my security questions because I forgot them. How do I do that!
Every time I go to buy something from iTunes on my iPad 2, it asks for my security questions. I do t remember my security questions.! Help!
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I would like to reset my security questions, how can I do this?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
HT5312 I need to reset my security questions
I lost my security questions need to reset it pleas
Thank you
<Personal Information Edited by Host>As we are fellow users here on these public forums, you're not talking to iTunes Support, I've asked the hosts to remove your phone's serial number and IMEI number from your tagline.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
As Saudi Arabia does appear on the iTunes Support page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support
Nor is there a number for Saudi Arabia for Apple on this page : http://support.apple.com/kb/HE57
Then try selecting a different country on the Support page and a topic whichs you to contact them via email so that you can explain to them that you've forgotten your answers and see what they reply with - normally you have to have contact them via phone to get the questions reset as they need to verify your id -
HT5312 I need to reset my security questions as I can remember the answers to them.
How do I reset my security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service:
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 please i need to reset my security questions for my apple id
please i need to reset my security questions for my apple id
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH -
HT5312 I don not have rescue email in my apple id and i need to reset my security questions
How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?
Click here and request assistance.
(74835) -
HT5312 Need to reset my security questions
Need help resetting my security questions?
You need to contact Apple, either through the link in that article or by phoning them.
(77990) -
HT5312 need to reset my security question answers
am needing to reset my security question answers so i can make a purchase on my computer
Contact iTunes Support so they can reset the Security Questions for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
HT5312 how do i reset my security questions
I need to reset my security questions and i cant figure out how
The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I need to reset my security questions. However, the email address in the hypertext link is wrong, so I never receive the "reset" email from Apple. How do I change it?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I need to reset my security questions, but can I message support by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.
If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
(109704)
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