HT5312 I need to reset my security questions as I can remember the answers to them.

How do I reset my security questions

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service:
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3.  Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • HT201363 I need to change my Security Questions, as I cannot remember the answers to them, At all.

    How can I change them? I have tried calling them, I have tried things that are already listed on Google for it, And the website, But it just doesn't help. Can someone please help me?

    Click here and fill out the form.
    (93139)

  • HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

    i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87806)

  • How do i reset my security questions if i dont remember the answers

    how do i reset my security  questions if i dont remember my answers?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76812)

  • HT5312 I need help resetting my security questions so I can shop from the apple store.

    I can't answer the security questions because I never set them up. I need to download n buy a game for my daughter.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104628)

  • I need to avoid my security question, because i dont remember the answers. and i need to authorize my account in order to purchase from the appstore

    I need to avoid my security questions, i dont know the answers, i dont remember it, and i have 30dlls on my apple id that i cant use cause of the security block. help me, ive been unable to purchase anything for about a 7 months now

    Go to https://iforgot.apple.com and follow the directions.

  • HT201363 I need to reset my security questions because I dont remember my answers

    I have forgotten the answers to my security questions. I hadn't downloaded any music to my phone before and had been a long time since I'd answered them. Please send something to my email account. [email protected]

    If that's your rescue email address, use the link to have them sent there. If not, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92877)

  • How do i reset my security questions if i've forgotten the answers to them?

    I have used Itues for quite some time...the last time i went to upload some itunes money into my account i had to answer my security questions after signing in and trying to purchase a song.  I can't not for the life of me remember how i answered my questions (stupid me)... so I am hoping there is a way to reset those????  I have money in my account but no access to spend it since i keep getting the questions aswered wrong!  Please help.....

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106007)

  • How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

    How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

    hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104775)

  • How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • TS3297 i tunes is asking for my security questions and i cant remember the answers?

    i tunes is asking for my security questions and i cant remember the answers?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92585)

  • HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    Australia ? surely !   

  • HT5312 I need to reset my security questions. How do I do that

    How do I reset my security questions passwords

    Kappy's Some Solutions for Resetting Forgotten Security Questions
    (only solutions)

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