HT5312 I need to reset my security questions, I have just rest my user id and password. How do I proceed?

I would like to reset my security questions, how can I do this?

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

Similar Messages

  • HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    Australia ? surely !   

  • I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
    (109704)

  • HT5312 I need help resetting my security questions so I can shop from the apple store.

    I can't answer the security questions because I never set them up. I need to download n buy a game for my daughter.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104628)

  • HT5312 I need to reset my security question

    I need to reset my security question

    See here  >  Apple ID: All about Apple ID security questions
    If necessary
    1)  See Here  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I need to reset my security questions. How do I do that

    How do I reset my security questions passwords

    Kappy's Some Solutions for Resetting Forgotten Security Questions
    (only solutions)

  • HT5312 I need to reset my security questions because I forgot them. How do I do that!

    Every time I go to buy something from iTunes on my iPad 2, it asks for my security questions. I do t remember my security questions.! Help!

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 I need to reset my security questions

    I lost my security questions need to reset it pleas
    Thank you
    <Personal Information Edited by Host>

    As we are fellow users here on these public forums, you're not talking to iTunes Support, I've asked the hosts to remove your phone's serial number and IMEI number from your tagline.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    As Saudi Arabia does appear on the iTunes Support page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support
    Nor is there a number for Saudi Arabia for Apple on this page : http://support.apple.com/kb/HE57
    Then try selecting a different country on the Support page and a topic whichs you to contact them via email so that you can explain to them that you've forgotten your answers and see what they reply with - normally you have to have contact them via phone to get the questions reset as they need to verify your id

  • HT5312 I need to reset my security questions as I can remember the answers to them.

    How do I reset my security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service:
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I need to reset my security questions because they are not responding to my answers. How can I do this?

    I want to purchase an app from the App store, but I cannot because my security questions are not matching up. I need help resetting them.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I need to reset my security questions, I have done what it said on the website but when I try to answer my security questions it doesn't give me an option to reset them. I am doing this on my ipad do I need to do it on a computer?

    Hi can anyone help me with my question

    The reset link will show under the two questions on your account if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then add a rescue email address (by answering the two questions on that screen) for potential future use (steps 1 to 7 half-way down this page : http://support.apple.com/kb/HT5312)

  • HT5312 please i need to reset my security questions for my apple id

    please i need to reset my security questions for my apple id

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • HT5312 I don not have rescue email in my apple id and i need to reset my security questions

    How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?

    Click here and request assistance.
    (74835)

  • HT5312 Need to reset my security questions

    Need help resetting my security questions?

    You need to contact Apple, either through the link in that article or by phoning them.
    (77990)

  • HT5312 need to reset my security question answers

    am needing to reset my security question answers so i can make a purchase on my computer

    Contact iTunes Support so they can reset the Security Questions for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

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