HT5312 I tried to buy a DVD & was told i have not made a purchase from this computer this is incorrect
I have made many purchases with this computer, but I tried to buy a movie and was told that I have not made a purchase from this computer, this is incorrect
now they want extra passwords
Other people have also posted about being asked their questions despite it not being the first purchase on the computer or device.
Have you set the questions/answers in the past ?
If you have and you know their answers then you should be able to answer them and make the purchase.
If you can't remember them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
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Please help us on this. Thank you!Maybe its a Viber problem. As that is not an Apple product, why don't you try and contact the developer?
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Hi Molly,
Click on the Apple in the upper left-hand corner, and then from the dropdown, click on Software Update. That will take you to the Mac App store and will show the Mavericks free upgrade.
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Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
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If you are really desperate you could buy the app yourself, then request reimbursement. -
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If you are trying to install the Mavericks Mail update manually, that's not necessary if you have updated through the App Store. If the App Store shows no updates, you don't need this. (The error message doesn't make sense, and may indicate some other problem with your system, assuming that you were downloading this update from Apple's site.)
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Contact Apple iTunes Support Center as directed in the message.
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http://support.apple.com/kb/ht2727 -
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Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
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You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface -
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FWIW, your profile shows that you are already on Lion - did you buy Mountain Lion?
If you purchase an OS from the Mac App Store, it will be listed under your Purchases and will be available to download again if you need it. Note: the license is only for you and is not transferable; if you sell your Mac, you must uninstall it and reinstall the original system.
If you did buy Lion - out of curiosity - since it is no longer showing in the app store, how did you buy it there? Or did you call Apple and they sent you a redemption code? -
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Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
trying to buy, get "We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support."
Moving this discussion to the Adobe Creative Cloud forum.
Cock please try a different web browser. If you continue to face difficulties then you can contact our support team directly at Get help with orders, refunds, and exchanges. -
I am having trouble activating my new version of Lightroom on one computer where it says it has been fully installed and it is stuck on 90% on my laptop. I tried phoning the helpline but was told the number dialled was incorrect but it is the one given on the Adobe help page. So what is the correct tel no for support?
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
Recently installed OSX 10.8.2 and found that there was NO ~/Library and when I tried to create one I was told that it already exists.
Does anyone know why ?It's hidden. Choose Go to Folder from the Finder's Go menu and supply that path to access it.
(71284) -
I'm trying to download songs that was transferred via Carbonite, not getting message that states "Unable to check for available downloads, iTunes is temporally unavailable". What do I do? Any suggestions??
Same problem, I have a season pass for Mad Men and suddenly cannot download, says iTunes is temporarily unavailable. Problem occurred before I updated to the new iTunes and afterwards, on two different computers. Here is what Apple had to say:
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http://support.apple.com/kb/TS1368
Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.apple.com/category.jspa?categoryID=149
If you are still unable to connect to the iTunes Store or receive this error, you will need to call our AppleCare technical support team. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html"
so far, no luck. -
I'm trying to buy some EA games but they are not availalbe in my country, South Africa.
I'm trying to buy some EA games but they are not availalbe in my country, South Africa. Most of the apps I want to buy are not availalbe there. Splitting iTunes by country really is lame, I can buy anything anywhere on Ebay with the same credit card, thats the nature or eCommerce, do it all the time. How do I do this without having a foreign credit card?
"I'm trying to buy some EA games but they are not availalbe in my country"
Then you cannot buy them.
"Most of the apps I want to buy are not availalbe there."
Then you cannot buy them either.
You can ONLY buy frome the itunes store of your country of residence ( proven by the issuing country of your credit card AND the valid billing address) AND ONLY while you are physiclally located inside the borders of that country.
You cannot use other countrys itunes stores.
Sorry
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