HT5312 i want change rescue email for security information
i want change rescue email for security information
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages
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HT5622 How to change rescue email for security questions reset
How to change rescue email for security questions reset
My Apple ID>Manage your Apple ID>Sign in>Password and Security>Answer Security Questions>Edit your Rescue Email Address
https://appleid.apple.com -
I have a new email and I don't have rescue email for security questions
Need help how can I change rescue email for security questions
Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions
Your Apple ID
1. Forgot Apple ID
2. Apple ID - Apple Support
3. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support -
had to change rescue email address but the security section still uses the old address how do i correct this
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
HT5312 How to change rescue email. I have forgot my security answers ...
Please help me with this I have money in my account and I cannot use it
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions. -
Forget rescue email for security question
how to reset security question...i try to download purcahsed apps but i forget the securityquestion...and i apparently i put wrong rescue email is ther any option guys......
You won't be able to view and/or change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
I tunes has made this editing process very difficult and I just wanna know how I can make my rescue email my primary and add a differnt rescue email. What a sticky situation. None of the forums have helped.
Actually not really, remove any emails you have as rescue/recovery. Save the changes, then edit the primary
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I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
HT1725 I want to change my reset email for security question
I want to change my reset email for security question from q8-17-o0o ... to [email protected]
So then go change it. What's the problem?
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I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT5312 i forget my apple rescue email and security question.how i can change my password
i forget my apple rescue email and security question.how i can rest my password
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Unfortunately at this moment you can't. Apple emplyee(s) inadvertantly assisted someone to hack the Apple ID accounts of others and Apple has placed a moritorium on resetting accounts until Apple has security in place to prevent this occurring again.
Write iTunes/Mac App Store Support and perhaps they can tell you when to axpect help to reset your account.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
How do I set up a rescue email for my Apple ID so that I can reset my security questions?
In order for me to edit my security questions, I need a rescue email for my apple ID. I cannot for the life of me figure out how to set up a rescue email, and its getting to the point where Im getting extremely frustrated. I just want to be able to purchase music on my iPhone again. HELP!
Rescue Email and Security Questions
http://support.apple.com/kb/HT5312
Apple ID Manage Account
Go to My Apple ID and click Manage your account."
More Info here > Frequently asked questions about Apple ID -
I want to change my email for my Apple ID if I change I will lose the credits that I have in the account?
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
HT5312 forgot rescue email and security question
What can i do if i forgot my rescue email and security questions, and i dont want to call?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I changed my email for my Apple ID, but on my iCloud it's still registered under my old email, but I can't change it. The only option it has for me to do is to delete that account from my phone but I don't want to lose anything I have on my phone that is linked to my iCloud account
If you go to your iTunes account on the computer, where you changed your email account info, you find a link to other changes for your account info. You may have done all that already, if so next you have to change the info on the device.
To change the device info:
Step 1. Connect to iTunes on the computer and on the "Info" page, check the sync info box. You should notice a change in your email info on the screen . Sync device to the computer.
Step 2. note at the bottom of this "Info" screen a note that says to change you iPad info: Go to Settings on the iPad, then Mail, Contacts, Calendars. Change your email account information here.
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