HT5312 I want to change the secret question and answer
I want to change the secret question and answer
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I want to know the secret question and answer I forgot
I want to know the secret question and answer I forgot
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
HT5312 I want to change the secret question, please send me the email has struck me crazy
I want the answer to my secret, please I want to buy programs please sent a link to change my secret answer and thank you very much
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93212) -
Hello I want to change your secret question and date of birth
Hello
I want to change your secret question and date of birthThe Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz help me out
You need to contact Apple to fix this. Pick your country here:
http://support.apple.com/kb/HT5699?viewlocale=en_US -
I want to restore the secret question and I does not have the option of sending e-mail to restore
I want to restore the secret question and I does not have the option of sending e-mail to restore
Go here, find your country and follow the directions to contact Apple for help.
http://support.apple.com/kb/HT5699 -
Hello
Forget the secret questions and answers, i need to buy some applications, I can reestablish?1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
HT4484 i want to change the security questions and i dont know it ?
I want to Change my security questions and i dont remember the answers....also all the solutions didnt solve it because it requires to be aware of the answer or to reset the questions by sending an email which it doesnt make any thing....please make effort to solve my problem
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security, choose country, then click
Continue;
6. Under ‘more options’ choose/click/tap the email icon. Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
You should get a response within 24-48 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service -
HT5312 I want to restore the secret question for my camels Store
I was restored to my secret question in the Apple Store
<Email Edited by Host>We are fellow users here on these forums, you're not talking to iTunes Support or Apple - I've asked the hosts to remove your email address from your post.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
HT5312 How do I change my security questions and answers if I forgot the answers?
I loaded 25 bucks on my iPod on iTunes and wanted to buy myself something from a game with that money but it asked me to answer my security questions. I have two and I don't remember one of them so how do I change the answer with that rescue email or whatever?
If you have a rescue email address, send the answers to it, wait a few hours, and check its spam filter. If not, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88708) -
HT201303 how to change your security questions and answers
How do you go about changing the security question and answers..my daughter answered and then cant remember her responses..
See Here...
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
From Here > http://support.apple.com/kb/HE37 -
Hi , i want to change my secret question? I don't find the reset bottom?
Hi , i want to change my secret question? I don't find the reset bottom?
If you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then that means that you don't have a rescue email address on your account (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can add a rescue email address one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses -
I want to change my secret questions where I had forgotten the answers to three questions about safe
I want to change my secret questions where I had forgotten the answers to three questions about safe
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
My stops because of the wrong answer to the secret question, and I want to use it for evil application from Apple Store?
Hello mr sami,
Thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT5312 Hi I want to retrieve secret question and answer, because I forgot what are the
Hi I want to retrieve secret question and answer, because I forgot what are the
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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