HT5312 I want to reset my security question .

I want to reset my security question .

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Similar Messages

HT5312 I want to reset my security questions as I have forgotten the ones I had.

I want to reset my security questions as I have forgotten them. I have tried following your helpful hints but when i go into my account and then security questions I see no link to click on to send a re-set security questions. I have followed what your hints say but can't get any further as there is no link what do I do.

You need to contact Apple, either through the link in that article or by phoning them.
(79059)

HT5312 I want to reset my security questions.... but the email you are sending it to does not exsist anymore.

I want to reset my security questons...but the email you are sending it to does not exisit any more... I just want to buy songs from your awful corporation .. to get you people more rich.. whats the problem here

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you no longer have access to the rescue email address that you put on your account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address to an email account that you still have access to for potential future use

HT5312 i want to reset my security questions how do i do that

i cannot access my security questions even after resetting my password

Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
(74657)

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

Hello minhluhoc,
It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Thank you for using Apple Support Communities.
Take care,
Sterling

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806)

HT201303 Please, I want to reset the security questions Thanks

Please, I want to reset the security questions
Thanks

If you have a rescue email address set up on your account then you can try going tohttps://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox).

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709)

HT5312 I can not reset my security questions because the reset email is not correct

My Apple ID and backup email address is no problem,
But when I want to reset my security questions and answers,
I found, the email should be [email protected], not [email protected],
I can not get the reset email,
Would you help me ?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I have a problem , i want to reset my security questions and i dont get the email to reset them what can i do?

i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114402)

I wanted to reset my security question but i didn't receive any mail from apple! What do i do

I wanted to reset my security question but i didn't receive any mail from apple! What do i do plz help me

If the email's not in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107097)

I want to reset my security question .

I want to reset my security question.

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(105051)

I want to reset my security question information but I don't receive any email

I redeem a gift card. When I want to buy a application it asked me to answer to security questions. But I forgot my answers.
Because of that I want to reset my security question information. It says me that email sent but I don't receive any email in my inbox.

Hi atanamdar,
Thanks for the question. If I understand correctly, you forgot the security answers and are not receiving the reset email. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you forgot the answers to your Apple ID security questions - Apple Support
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

HT5312 I want to reset my security question .

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