HT5312 I want to restore the secret question for my camels Store

I was restored to my secret question in the Apple Store
<Email Edited by Host>

We are fellow users here on these forums, you're not talking to iTunes Support or Apple - I've asked the hosts to remove your email address from your post.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Similar Messages

  • I want to restore the secret question and I does not have the option of sending e-mail to restore

    I want to restore the secret question and I does not have the option of sending e-mail to restore

    Go here, find your country and follow the directions to contact Apple for help.
    http://support.apple.com/kb/HT5699

  • HT201363 I want to restore the secret question in iTunes

    I want to restore the secret question in iTunes

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I want to change the secret question and answer

    I want to change the secret question and answer

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I restore the secret question for my Apple ID?

    Hello,
    Yesterday I try to get a new app in da AppStore, when I buy the aplication said I need comprobate my Apple ID, ok, i write my Apple ID password and my iPhone sends me to the secret question verification, when I write my secrets questions have an error, I try everything but I can't answer correctly, please help.

    http://support.apple.com/kb/HT5312

  • HT5312 I want to change the secret question, please send me the email has struck me crazy

    I want the answer to my secret, please I want to buy programs please sent a link to change my secret answer and thank you very much

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93212)

  • I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs

    I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs

    Hi there,
    If you need to reset the security questions for your Apple ID then I would recommend taking a look at the troubleshooting steps found in the article below.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    -Griff W.

  • I want to know the secret question and answer I forgot

    I want to know the secret question and answer I forgot

      See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I want to change the security questions for my account , For I have forgotten

      I want to change the security questions for my account , For I have forgotten

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security, choose country, then click
          Continue;
      6. Under ‘more options’ choose/click/tap the email icon.  Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
          You should get a response within 24-48 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service

  • HT5312 forgot to answer to the secret questions on your account

    forgot to answer to the secret questions on your account

    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 i forgot to answer the secret questions

    what is your name?

    If you've forgotten your answers then read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 My stops because of the wrong answer to the secret question, and I want to use it for evil application from Apple Store?

    My stops because of the wrong answer to the secret question, and I want to use it for evil application from Apple Store?

    Hello mr sami,
    Thank you for the details of the issue you are experiencing with your security questions.  I found an article with some useful information if you cannot remember the answers to your security questions:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have a problem in the secret questions I want resolved

    I have a problem in the secret questions I want resolved answer

    Call AppleCare and ask to be transferred to the Account Security team.

  • Hi , i want to change my secret question? I don't find the reset bottom?

    Hi , i want to change my secret question? I don't find the reset bottom?

    If you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then that means that you don't have a rescue email address on your account (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can add a rescue email address one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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