HT5312 if forgot my apple id secret question how can i reset it

if forgot my apple id secret question how can i reset it

esepelon13 wrote:
i forgot my apple id security question ...
1)  Apple ID: All about Apple ID security questions
If necessary
2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
    I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Apple ID security Questions how can i reset them or something??

    So i forgot my security questions how can i reset them or find them?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95241)

  • I forgot my Apple ID security questions, how can I login to iTunes?

    I forgot my ITunes question security?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88289)

  • HT5312 Hi I forgot my Apple ID security question how ill reset thanksl

    Hi I get new Apple ID security question thanks

    Hi I forgot my Apple ID security question how ill reset thanksl

  • HT5312 Hi I forgot my Apple ID security question how ill reset thanks

    Hi I forgot my Apple ID security question how ill reset thanks

    There are various ways to approach this and Apple seem to prefer you to follow the instructions in this document. ….
    Rescue email address and how to reset Apple ID security questions.
    All the same, if it is urgent, the following option is probably best.  You should phone your national Apple care support service and ask to talk to their account security team … Contacting Apple for support and service  

  • Hi I forgot my Apple ID security question how ill reset thanksl

    Hi I forgot my Apple ID security question how ill reset thanksl

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • TS2446 I forgot my secret questions how can I solve this problem?

    I forgot my secret questions how can I solve this problem?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

    I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.

    Click here and contact Apple.
    (113292)

  • HT5312 good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

    good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

    Your profile says you have Mavericks, is that true?  yes
    Do you have an Apple logo in the top left corner of your screen? yes
    When you click on it, do you have an App Store option in the drop down menu? yes
    i have no this blue sentence...

  • HT5312 i'm forgot my security questions.how can i reset them?

    hi
    i'm forgot my security questions.how can i reset them?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Hi I forgot my security questions how can I reset?

    HI I FORGOT MY SECURITY QUESTIONS HOW CAN I RESET THEM?

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92850)

  • HT5312 i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 Good evening ...  I have an account in appel and I have purchased a card  But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions  How can I c

    Good evening ...
    I have an account in appel and I have purchased a card
    But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
    How can I change my answers to security questions??

    Hello, yazanalmasri0.
    If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team. 
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT5787 If i know email ( but i dont have acces to it ) and i dont have secret questions how can i recover my icloud account ?

    If i know email ( but i dont have acces to it ) and i dont have secret questions how can i recover my icloud account ?
    I'n my company ( pawn shop ) i hope i transleted fine , i bought an iphone wich it seems to be ok at the first time.
    That was on 26.11.2013 ( as can be seen in my pawn contract and billing ) . after 2 weeks i found a client to buy my second hand iphone and the i saw my mistake it is icloud blocked i need that password so i can reset the iphone to sell it. how can i manage this problem ? i can provide all my billings, contracts, society data everything.

    If you know the primary email linked to the account but do not have access to it or the answers to the security questions, then the next best thing to do is call Apple at 800-275-2273 and ask for Account Security.  They will ask you for two pieces of information from the account in order to unlock it.  The options are usually the security questions (each question counts as one piece), the credit card linked to the account, and either a device serial number or device verification code that they will send you.
    After this verification is complete they can send the reset link for your password to any email you choose.  Please be aware that if they verify you with something other than two security questions, there is a 24 hour wait before the email arrives.
    Good luck!

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