HT5312 Is there any other way of resetting my sercurity questions online to avoid call support
I was wondeing if there is any way that I can reset my sercurity questions for my ITunes account online to avoid calling into customer support for personal reasons?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I added a voucher to my account and now i cannot spend the money on it as it asks me to answer security questions, i have not used the iTunes store in many months and so i have no idea what the answers are to them. And the rescue email i setup is no longer an account I use so i cannot acces it to reset the questions, am i stuck or is there a solution?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86477) -
HT1430 Is there any other way to reset my ipod touch? I am asking because my home button is broken.
Is there any other way to reset my ipod touch? I am asking because my home button is broken.
If you mean this
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
then no
To place the iPod in recovery mode yo can use:
RecBoot: Easy Way to Put iPhone into Recovery Mode
for a PC
and
The Firmware Umbrella - TinyUmbrella
For a PC or MAC -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
i want to reset my iphone to came back to it's factory setting, but it needs restriction passcode and i can not remember it, i can not even restore my iphone to get rid of this problem, is there any other way to turn off restriction passcode?
The only way to get rid of the restrictions passcode is to restore the device. Why can you not restore the device. The restrictions passcode will not prevent you from restoring, only the regular 4-digit passcode to enter the phone can do that. If that is your problem, then see this support document for instructions. http://support.apple.com/kb/ht1212
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I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
Thank you.Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team. -
My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?
barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
My wifi button is frezon and I tried turning my phone off for a period of time and reset my phone but the button is still frezon it want slide over to turn on my wifi. Is there any other way to fix without going to apple to get it fixed?
Hey Posada143, You can still try the rice thing, but do not expect much, as roaminggnome has stated. The rice only works if you do it ASAP and leave the iPod off-- do not attempt use, turn on or charge until it is completely dried out. This is probably academic at this point but remember this for the next time: The drying can take 10 days. You put the uncooked rice and iPod in a sealed bag, change the rice every couple of days. This creates a low humidity environment and draws the moisture out of the iPod, but it takes time. Turn your iPod on to earlier, and you run the risk of shorting out, damaging the components inside. Even if done correctly it can spotty. If you do get the iPod to work (and this may require Resetting, Restoring or attempting to place it in DFU recover mode) the first thing you do is make backups, because you never know how long it will continue to work. As for your pictures, if you can't get your iPod to work, you can try data retrieval companies, however; there is no guaranty it will work and it tends to be very expensive. In the future get in the habit of as making backups, because you just don't know. And invest in and use a water tight case. Hope this helps, Good luck. Cheers.
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My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90031) -
Is there any other ways to check whether is my phone faulty or my sim card issue. I can only use it for call, my network to 3G or 4G suddenly cannot use. This happen since yesterday, suddenly can use but suddenly cut off. Called Telco and they reset account but still same.
See this
http://support.apple.com/kb/TS4148 -
my aunt got my cousin a new iphone, so she gave me my cousin's old iphone. I reset the the phone she gave me so i can set it up for my own use now. The problem is that i need the account of my cousin in order to activate the phone, the bad news is that her account was hacked. Is there any other way that i can activate this account and put it on my list of devices? So that if i want to reset it, i'll just use my account to activate it.
P.S.
i Do have a proof that this phone was given to me by my aunt and she is the one who bought it for my cousin.Your cousin needs to contact Apple and ask to speak to someone in account security to get the Apple ID back under his/her control.
If your aunt has original proof of purchase for the phone, she can bring that, along with the phone, to an Apple store or call Apple and they may be able to assist.
~Lyssa -
I accidentally deleted part of an iphone (4s) note. Is there a way to restore the deleted text? I learned too late about being able to shake the iphone in order to undo my action, so is there any other way?
Restoring a phone from a backup will put the device back to the state it was when the backup took place, i.e. all info that you had on that phone before using the backup will be gone.
You could try to restore the phone, which will back up the actual data on the phone, including the passcode, and use this backup to set up a new phone with. The passcode will still be the same, because it is part of the backup.
More info here, iPhone and iPod touch: Wrong passcode results in red disabled screen
Not being able to fill in the passcode is not much different from forgetting it.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Also have a look at this one: iTunes: About iOS backups -
Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do
Hi Sian.riches,
Welcome to the Apple Support Communities!
I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe -
my older ipod shuffle will not charge on my laptop. it starts and then stops after the light blinks four or five times. is there any other way to charge a shuffle?
Hello there, gallo2432.
The following Knowledge Base article offers up some great information on how to charge your iPod shuffle:
iPod shuffle: How to charge the battery
http://support.apple.com/kb/HT1477
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPhone 4s notified me that I had to manage my storage so I deleted apps that used a lot of space I deleted almost all my picture and it still keeps telling me I don't have enough storage is there any other way I can make room on my phone ? Were it shows how much storage I have available it still says 9.9 even after all that I have done so I don't know if I need to change my storage plan or what but anything will help I guess
Check for 'others' in iTunes against your iPhone.
Restore from a previous backup to reclaim some of it.
Still want more, Restore in iTunes, setup as New.
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