HT5312 it doesn't show and let me change my security questions
why I couldn't update and change the answer to the security questions?
You have to ring Apple.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.
Similar Messages
-
HT1918 will not let me change my security questions
I just put my itunes on my laptop and it will not let me change my security questions. When I try to change the questions, it says save and change, but it does not save my changes. Please help, because now I am locked out of purchasing anything from itunes. Thanks.
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95491) -
I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?
Outlaw123456 wrote:
Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
Why not? If you're the owner then you should know your own question/answer combination as you created them.
Outlaw123456 wrote:
Is there a way to change my security questions without being able to answer my orignal questions first?
Call Apple. -
HT5312 Can you please tell me how to CHANGE my security questions since I forgot them
Can someone please tell me how to CHANGE my security questions.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 I'm not getting the email to change my security questions
So I tried to download an app on my new iPhone 5s, and it told me that i needed my finger print, password, and that I needed to answer 2 security questions. I choose these questions a few years ago, and I honestly forgot the answers to them. So, I went on the Manage Account thing and it said that they could e-mail me a link to change the questions. I hit this about amultiple number of times throughout the course of the day and nothing happened. I did not get any emails regarding to change my security questions. ofcourse, I did double check all of the information, and I went on both e-mail accounts that I have given to Apple. Has this problem ever occurred to anyone esle, and do you know how to fix it?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94878) -
HT5312 rescue my email address so i can change my security questions because i forget my answer
I cant remember my password answer of security and how can i change my password of security question. also i cant find to change my password to make rescue my emaill address to let me change my password answer of security question?
You won't be able to add a rescue email address to your account until you can answer 2 of your questions, if you don't already have one then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address to your account for potential future use -
It's not letting me change my security questions so now I can't buy apps and songs.
Help.
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95533) -
Hi, The computer in my MacBook Pro 10.6.8 isn't showing up in Skype (the indicator light doesn't show and it doesn't show in Skype preferences). Also Photo Booth doesn't recognize a camera. What can I check for please?
Hi Lee again..
Please do not startup duplicate topics. I responded to you here > Hi, The camera in my MacBook Pro 10.6.8...: Apple Support Communities
Sometimes navigating the forums can be difficult.. we understand that. -
what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!
If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How can you change your security questions and answers if it doesn't show the link forgot answer?
how do you change your security questions/answers if it does not show the link forgot answers
Hi, Morganr2954.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions. Here is an article I would go though for this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I need to change me security question. Like a fool I didn't write them down and I'm regretting it. It doesn't have anything show up under them that says I could change them. I just need help I'm totally clueless. This is ofcourse to my Apple account.
Click on this link, and read the reply/instructions:
https://discussions.apple.com/message/22663169#22663169
MtD -
HT5312 It will not let me change my security passwords? What do I do?
My ipad will not let me change my security passwords and question and I don't know what to do
What do you mean 'my iPad will not let me change my security passwords' ? You are following the instructions on the HT5312 page that you postedi.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT5312 Can you please let me reset my security questions!!????? Please
Can you please let me reset my security questions!!!????? Please!!
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
Maybe you are looking for
-
How can I convince Apple to correct my podcast RSS address?
Background: In May 2006 I established a podcast and submitted it to Itunes. The RSS file is "http://www.techbyter.com/rss/tc.rss" and that has not changed in any way since 2006. Starting in late November 2011, Itunes started trying to connect to "htt
-
How can I download a previous version of an app?
I recently just downloaded the latest version of eBuddy, 5.2.0, and it is absolutely terrible. It doesn't give me all my messages, and it crashes every few seconds. I wish to revert back to 5.1.0 without deleting the information on my iPod as of curr
-
Does the Dreamweaver 30-day trial work with the tutorials?
I've been trying to learn the essentials but it doesn't seem to match the tutorials...there is no title bar, the download file names/folders don't match, etc...am I missing something?
-
When i try to open itunes why does it not open and instead just say "Itunes has stopped working?"
I tried to uninstall and reinstall itunes to remedy the problem. Everytime I attempt to open itunes it just says "itunes has stopped working" and it takes me to the screen to download an update. I tried that and it still says the same thing. Any i
-
My iPhoneis disabled and says to connect to iTunes. How can I get the phone unlocked?
My daughter tried to change her code to unlock her phone and the phone locked up and says that her phone is diabled and to connect to iTunes. Is there any thing to do to unlock fix this problem?