HT5312 Link does not appear reset answers questions of confidentiality

Technical support at Apple
I have not shown a link reset answers questions of confidentiality
Helped me to re-set answers and thank you

Most of the people on these forums, including myself, are fellow users - you're not talking to Apple or iTunes Support here.
The send reset info option only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if you don't get that option then that implies that you don't have one. As you can't add one until you can answer 2 of your questions then see if this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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