HT5312 Lost rescue email and security answers?

I cannot recall having any rescue email...And totally lost track of the answers to my security questions too... Pls help...

https://discussions.apple.com/message/19581904#19581904

Similar Messages

  • I forget my rescue email and security answers

    I forget my rescue email and security answers but my id still
    If you want to be sure that i am the id owner i'm ready to send you an email
    <Email Edited by Host>

    We are fellow users here on thee public forums, you're not talking to iTunes Support nor Apple.
    If you don't know your security questions nor your rescue email address (you won't be view/change it add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 forgot rescue email and security question

    What can i do if i forgot my rescue email and security questions, and i dont want to call?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 i forgot my apple rescue email and security questions

    Plz Help me .i fill i tune gift card 10$ .now i can't buy game in apple store because they ask security questions .i try to reset security questions but they sent to rescue email.but i forgot my apple rescue email and security questions .
    <Email Edited By Host>

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i forget my apple rescue email and security question.how i can change my password

    i forget my apple rescue email and security question.how i can rest my password

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Unfortunately at this moment you can't. Apple emplyee(s) inadvertantly assisted someone to hack the Apple ID accounts of others and Apple has placed a moritorium on resetting accounts until Apple has security in place to prevent this occurring again.
    Write iTunes/Mac App Store Support and perhaps they can tell you when to axpect help to reset your account.
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • Can't remember my rescue email, and security questions. Help?

    Is there any way to find out my rescue email and security questions without contacting apple?

    Not without correctly guessing them. If you make too many incorrect guesses for the security answers, you'll get locked out.
    (105716)

  • I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!

    I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!

    The reset link will only send reset info to your rescue email address, an alternate email address is not used for account security. If you don't know what your rescue email address is (you won't be able to view/change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • TS2446 I lost both my rescue email and the answer. Please any help ?

    Please help. Yesterday i used itune card and now i cant use it in my new iphone. Please i need to reset my rescue email and answer becuase i lost both of them. Please help me. I live in kuwait

    Click here and fill out the form.
    (105797)

  • Rescue email and security questions.

    I no longer have access to my rescue email and cannot remember my security question answers. How on earth do I access my account?

    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and your verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • Do not know rescue email or security answers!

    I do not know my rescue email AND have forgotten the answers to my security questions.  This means I cannot get past security questions to verify my account.  I do know my apple id and the password for the apple id.  Is it possible to reset my rescue email so that I can then reset my security info?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90502)

  • HT1541 Hi im from pakistan and i was a kid when i made my account so wrote made up rescue emails and question answers. I purchased an itunes gift card recently and cant use it now as i dont have answes to security questions or rescue email. Helppp !

    Help needed cant contact apple in pakistan too

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699#P - there is a number for Pakistan.
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Need help with rescue email and security questions

    I accidentally entered the wrong rescue email address while setting up my account, now I can't remember the answers to my security questions. Is there any way to reset my rescue email without answering the questions? I can't purchase anything on my new Mac until this is corrected.

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my rescue email and security question help!!

    well its been like 2 yrs since I did my security email and question so can anyone help me to reset them with a link of some sort cause all the links i've found wont tell me how to do both!!

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    If you can't remember your security questions / answers go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.  There, select iTunes store account security and write that you would like to reset your security questions and / or answers.   You should get an eMail reply over the next 24 hours.

  • HT5312 I don't see rescue email.and i don't remember security answer.

    I don't see rescue email.and i don't remember security answer.

    You need to contact Apple, either through the link in that article or by phoning them.
    (77244)

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