HT5312 My backup email to change my security questions i dont have any more how can i change my backup email?

Please help me solve this:)

If you know the answers to your security questions then follow the instructions on the HT5312 page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then do the above for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Similar Messages

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • My iPhone says I can't buy thing without entering security questions which I have forget and I can't change rescue email without my security questions????

    My iPhone says I can't buy thing without entering security questions which I have forget and I can't change rescue email without my security questions????

    Then you aren't looking closely enough.
    https://discussions.apple.com/message/21396255#21396255
    https://discussions.apple.com/message/22492054#22492054
    https://discussions.apple.com/message/21098869#21098869
    https://discussions.apple.com/message/20648647#20648647
    Shall I go on?
    Anyways, his question was already answered, AND there are DOZENS of threads where the same question is answered previously.

  • HT5312 how can i reset my security question i dont have a an optional rescue email adress

    how can i reset my security question i dont have a an optional rescue email adress

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87718)

  • I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
    You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
    Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password.  (Your iOS device may prompt you for the new password before getting to Settings as well.)
    Hope that helps.  If you have a different issue, please post a follow-up message.

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT1766 I had forgot my icloud id and the security questions given to it also now how can i get my icloud id plzz anyone can help me

    I had forgot my icloud id and the security questions given to it also now how can i get my icloud id plzz anyone can help me

    If you've forgotten your Apple ID, go to iforgot.apple.com
    Also:
    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • When ask me about my security question i cant remember my answer, how can i solve this problem?

    when ask me about my security question i cant remember my answer, how can i solve this problem?

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Good day, I forgot to answer the security question for shopping with my account, how can I recover them?

    Good day, I forgot to answer the security question for shopping with my account, how can I recover them?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 I forgot the answers of my security questions but I cannot find out how changing them,

    I forgot the answers of my security questions but I cannot find out how changing them,

    Call Apple Care for your country and request help resetting the questions.

  • I forgot my security questions for iTunes... How can I make purchases on iTunes?

    I created my apple ID account about 5 years ago when I was in high school.  I just bought a new mac and iTunes won't allow me to make purchases without answering security questions.  Is there any way that I can get the answers to the security questions sent to my email?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 reset security questions - i dont have a rescue email adress

    I dont have a rescue email adress set up, my apple id is like3-4 years old and i dont remember had a rescue mail. i need to purchase some apps, i dont remember my security answers ! what do i do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103467)

  • HT5312 i forgot the security questions and i have no idea how to reset them

    hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I forget my security questions..... so how can i change security questionsn please could you he;p me

    I need a help pleas ..... i forget my security questions....... How can i change my security questions......

    The following has instructions: If you forgot the answers to your Apple ID security questions

  • HT5312 I need to re-do my security questions I dont remember them at all

    I need to re do my security questions to purchase music.  I do not remember any of them

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93000)

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