HT5312 my name is luis and i can not reset my apple security question i need help
i can not reset my apple security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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HT1491 how can i reset my apple security questions
how can i reset my apple security questions
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security -
HT5312 How can. Reset my apple security questions when trying to answer them
W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app
The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hi, even i read rescue email address and how to reset Apple ID security questions but I can not find any questions or tab to ask me do something. After signed in Apple ID, just ask me answer security questions which i forgot. Pls advise me how to do. Thank you.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
How can i reset my apple security questions
I need to create new questions because i forgot mine
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100243) -
I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
My ipad icloud will not back up and it can not locate storage plan it says? Plz help
My icloud back up will not load or back up and it can not find usage or storage plan? All help welcome plz
Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M. -
my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem
Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie -
i do not remember my password of filevault and i can not install some softwares on my mac please help me
Are you sure FileVault is active? You could not have started up without entering the password.
If you are sure, see below.
If you forget the password and FileVault is on -
HT204053 I forgot my security answers and I can not use my Apple ID
I forgot my security answers and I can not use my Apple ID
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77132) -
My font size for typing and receiving emails is stuck in large and I can not reset it using, settings, mail, font size buttons.
Jim, where were you when i asked the same question a couple of months ago?! After updating software two months ago my email font was stuck in large and couldn't get it to change. posted issue on forum, called apple support, went to genius bar, went to 1 to 1 and NO ONE could figure it out. Your solution is right on. You the man Jim!
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I WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??
You'll have to put your iPhone in Recovery Mode.
Recovery mode
If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
This will erase the device and its passcode.
Disconnect all cables from your device.
Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
Continue holding the Home button until you see the Connect to iTunes screen.
If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
Click OK. Then restore the device.
If your device doesn't go into recovery mode, try steps 1–4 again. -
HT5312 How can I reset my email security question?
How can I reset my email security questions?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89699) -
My MacBook w/ OSX 10.6.8 cannot access my external Time Machine Backup USB Drive. It says it is a Read Only drive. When I went to change permissions I found all pernissions were listed as "Custom" and I could not reset them to "Read Write". Any help would be appreciated.
This can be done easily with ethernet.
Please follow the instructions strictly.
To make it easier I want you to do this overnight so you can turn off all your current connection to the internet.
Just go to the airport fan in to the top right and turn airport off.
Get ethernet cable and connect the laptop to the TC lan port.. ie <-> ones.
Press and hold the reset on the TC for about 10sec. until the front led flashes rapidly.
Open the airport utility.. go to manual setup and change the wireless to off. (so other people around you cannot join your network of one).
Ignore all the errors.. they won't stop the backup working.
Go to the TM and reselect the backup target disk as the TC.
It should start after 2min and run through to completion.
That is it.. for a backup of many GB it might take a few hours.. so make sure the laptop has power plugged in and the sleep is off.. (on early ones I think this is needed but I am a late arrival to the scene).. sleep doesn't affect later OS.
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