HT5312 My rescue email address was terminated because I was idle for too Long. I also forgot my security answers. What do I do?

I need to buy songs, but I need my security answers. I don't know them. What do I do?

Michelle_Lee_ wrote:
... my security answers. I don't know them. What do I do?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • Apple ID - An incorrect Rescue email address was entered, how do I change this without knowing the answers to my security questions?

    An incorrect Rescue email address was entered, how do I change this without knowing the answers to my security questions?
    Thanks!

    Go here to manage your Apple ID
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/directToSignIn?loc alang=en_US

  • I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

    I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (91761)

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • How can I obtain my licenses if another email address was used for the purchase?

    How can I obtain my licenses if another email address was used for the purchase?

    Hi 79bison,
    Welcome to Adobe Forum,
    You will have to log in with to www.adobe.comfor retail purchase or licensing.adobe.com if Volume licenses with the E-mail with which it is registered
    Then you can retrieve the serial number, you can opt for transfer of license to get it registered with your Email, if applicable & eligible.
    You can contact Adobe Support for further assistance at http://adobe.ly/yxj0t6.
    Hope it helps you.
    Rajshree

  • My ipad2 was set up with my apple id, i restored it and asked my apple id and password to set it up but i havent used that id for a long time i forgot everything about it what should i do?

    My ipad2 was set up with my apple id, i restored it and asked my apple id and password to set it up but i havent used that id for a long time i forgot everything about it what should i do? And i promise to my dead body i didnt steal my ipad it was a bday gift from my mom... Can anybody help me?

    If you at least know your Apple ID you can go to this Apple Support page.
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Click on Forgot My Password.
    Try to recover or set a new password. Hopefully your email addresses still get mail from Apple.

  • HT5312 hi, i forgot my security answers, what must i do

    Hi,
    I forgot my security answers, what must i do?

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

  • HT5312 I am trying to reset my security questions, I cannot locate the option for a rescue email address with My Apple Id. When I click on the button to reset the security questions, it states it is sending an email to the primay email address, but it doe

    I am trying to reset the Security Questions as I have forgotten them, when I have logged into My Apple Id, and click on the button to reset the Security Questions, it states it is sending an email to the Primary Email address. I do not have the option to input a Rescue Email address, the only option I have is to input an Alternate Email address, which I have done so.
    Also when I have tried to book an appointment throuth Online Support, I have not successful, I have rung a telephone number provided by the Mac Store in Perth, Australia and the reply provided is that we are closed. I was given to understand that Apple provided 24/7 Support to their users.

    Hot N Spicy wrote:
    I am trying to reset the Security Questions as I have forgotten them,
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • HT5312 The rescue email address is not correct. How do I change it?

    I need to change my rescue email. How do I do it?

    If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers and don't have access to your existing rescue email account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 The rescue email address is not my email address so I cannot reset my questions

    I am trying to purchase an app in the app store but it is asking for answers to my security questions.
    I dont remember them and never had to use them before.
    When I go in to reset them, it send a reset to an unknown email address.
    THis rescue email address is not mine.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104597)

  • HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

    My rescue email address no longer exists and I can't remember my security questions. HELP

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102981)

  • HT5312 my rescue email address wont work

    i have a rescue email address but it wont work even those i need to us it now. HELP!!!!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102981)

  • HT5312 Forgotten rescue email address

    Hi. I have forgot my rescue email address. As a result i cannot reset my security questions which are forgotten as well. kindly advise.
    thank you, TT

    I  think this is what you need.
    Rescue email address and how to reset Apple ID security questions
    Regards.
    There is an alternative if you need it and that is ...
    Apple - Support - iTunes Store - Contact Us

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