HT5312 Need help trying to rest my security questions I don't remember the answers

Can't find out how are we're to rest

Search that article for '2 out of 3' and follow the instructions.
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HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I just got a new phone I went to purchase a song and it said since you have a new device this is your first purchase you must answer the security questions I don't remember the answers to the questions what do I do

I just get a new phone I wait to pie a song and my phone said this is your first purchase on this device so you have to answer these two security questions but I don't know what the answers are to the question I forget so how do I change them so I can purchase stuff

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109133)

HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

I can't make purchases at the iTunes store because it is asking me to answer two security questions I don't know the answer to....how can I get them changed or past this?

I can't make purchases on my iTunes acct as I am being asked to answer security questions I don't know the answers to...how do I get this reset so I can make purchases?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...

TS3297 i tunes is asking for my security questions and i cant remember the answers?

i tunes is asking for my security questions and i cant remember the answers?

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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How do i reset my security questions if i dont remember the answers

how do i reset my security questions if i dont remember my answers?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76812)

So i got a new ipod for christmas and i cant make any purchases until i fill the security questions. but I cant remember the answers (i answered the questions about 2-4 years ago) how do i reset the security questions

i need to know how to reset my security questions becasue how do i remember 2 questions that my mother entered that i happened 3 years ago

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT201303 how do i answer my security question if i dont remember the answer?

just put 20 dollars in my itunes account and now i cant buy anything because i cant remeber my security question answers that i had when i first made my account

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I have been trying to reset my security questions. i have found others who said they changed them from the manage account and then password and security online, but i am asked to answer the security questions i don't know the answers to. help?

for some reason apple thinks ill know the answers when im trying to change them haha :/ does anyone know how to bypass this or any other way to change the security questions for your account?

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT5312 we are trying to resset our security questions because we cannot remember and we do not have a backup email

we are trying to resset security questions because we cannot remember

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

HT5312 Need help trying to rest my security questions I don't remember the answers

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