HT5312 Need to know how to reset my security code.
How do I reset my security code that I've forgotten. Please advise. Thank you.
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions.
Similar Messages
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Need to know how to reset my security questions.
Need to know how to reset my security questions.Can anyone help plz.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I need to know how to reset the security questions
hello,can someone plz help,i would like to know how to reset my security questions for my apple id?
See this previous discussion.
i forgot both my security questions?: Apple Support Communities -
HT1918 I need to know how to reset my security questions
How do reset security questions
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
My daughter put a restriction code on her ipod touch and i also cannot get onto her itunes account. I need to know how to reset her device as a new device?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4. -
HT4528 Need to know how to reset Icloud account.
I need to know how to reset Icloud account. I accidentally added my husband's phone to my Icloud account. I need to create a nw Icloud account for my husband. Can you direct me?
you can't amend or reset the ilcoud account you have to delete it. Go to setting/icloud and scroll to the bottom of the screen and tap delete and then set up a new account. I suggest you create a backup in itunes first just in case you lose any icloud backup you may have created. To backup in itunes read http://support.apple.com/kb/ht1766
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Does anyone know how to reset my security questions?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113345) -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
HT1937 I would like to know how to reset my security questions
I Would like to know how to reset my security questions no one has been able to help me
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(110475) -
How to reset my security code?
how to reset my security code to standard if i forgot my security code
Moderator's Note: The subject was edited as we have moved the post from an existing thread and created a new topic.Because Nokia Software Recovery Tool does not support the Nokia-Dead-USB-Mode for neither Symbian or a Nokia Series 40 phone, you cannot bypass a screen/keylock which is protected by the security code. However, if the phone does not give that lock-screen – is booting up and your able to select the USB mode on the phone – then you are able to apply the Nokia Software Recovery Tool – which resets the security code back to its initial state (no value set or 12345).
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HT5312 does anyone know how to reset security passwords
hi everyone anyone know how to reset sercurity questions if you forgot them
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact -
I don't know how to reset my security questions...
I have tried reseting them but then i forgot the answer to my old ones. I don't know what to do.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97614) -
I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfanhave a look at this support article.
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Hey i want to know how to reset my security question i forgot answers and i didnt add rescue email
hey there i want to reset my security questions i didnt add rescue email how to do it please help me out
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95327)
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