HT5312 need to reset my password and remove my phone number

I dont know the answer to my security questions

I had the same problem and I fixed it as following (See if it's the same case for you) :
1. Goto Tools > Options.
2. Under Advanced, select the Network Tab.
3. Click on Settings in the "Connection" box (open connection settings).
4. Check if "Automatic Proxy Configuration URL" is selected. If it is so, select "No proxy" instead or manually enter your proxy if you are using one.
The option "Automatic Proxy Configuration URL" was the culprit for me and some others as well and selecting "No proxy" instead cured our problems. It is a bug and has already been reported on Bugzilla as you can see here :
https://bugzilla.mozilla.org/show_bug.cgi?id=734828

Similar Messages

  • HT5312 need to change my password and I have locked myself out

    help me reset my password please

    If you mean the password to your Apple ID, go here:
    https://iforgot.apple.com
    Regards.

  • Emergency. Need to reset iPhone password on someone's phone

    Long, sad story short, someone I know's brother was killed in a car crash. They need to get into his iPhone. But they don't know the password. Does anyone know a way in which they can reset it without losing the data? I believe they have access to his computer.
    Thanks

    If you have his computer, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    See this for details: http://support.apple.com/kb/HT1212
    Restore instructions are here: http://support.apple.com/kb/HT1414

  • Every time I open Firefox I get an error msg "Sync encountered an error while syncing:Incorrect account name or password. I need to reset my password and update

    Operating System: Windows XP
    Firefox Desktop version: 17.0.1
    My Privacy settings for Clearing History:
    When I quit Firefox, it should automatically clear all:
    History - all boxes checked
    Data - No boxes check
    Here is my sync-log file:
    <pre><nowiki>1354415554470 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1354415644475 Sync.Service DEBUG User-Agent: Firefox/17.0.1 FxSync/1.19.0.20121128204232.
    1354415644475 Sync.Service INFO Starting sync at 2012-12-01 21:34:04
    1354415644476 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
    1354415644476 Sync.Service INFO In sync().
    1354415644476 Sync.Status INFO Resetting Status.
    1354415644476 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1354415646726 Sync.Resource DEBUG Channel redirect: https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, 4
    1354415646992 Sync.Resource DEBUG mesg: GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
    1354415646992 Sync.Resource DEBUG GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
    1354415646992 Sync.Service INFO Logging out
    1354415646992 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1354415646993 Sync.SyncScheduler DEBUG Next sync in 90000 ms.
    1354415646993 Sync.ErrorHandler INFO Got 401 response; resetting clusterURL.
    1354415646993 Sync.ErrorHandler DEBUG New mid-sync 401 failure. Making a note.
    1354415646993 Sync.ErrorHandler INFO Attempting to schedule another sync.
    1354415646994 Sync.SyncScheduler DEBUG Next sync in 600000 ms.</nowiki></pre>

    I had the same problem and I fixed it as following (See if it's the same case for you) :
    1. Goto Tools > Options.
    2. Under Advanced, select the Network Tab.
    3. Click on Settings in the "Connection" box (open connection settings).
    4. Check if "Automatic Proxy Configuration URL" is selected. If it is so, select "No proxy" instead or manually enter your proxy if you are using one.
    The option "Automatic Proxy Configuration URL" was the culprit for me and some others as well and selecting "No proxy" instead cured our problems. It is a bug and has already been reported on Bugzilla as you can see here :
    https://bugzilla.mozilla.org/show_bug.cgi?id=734828

  • Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password

    Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password, when I put my date of birth does not accept, please i need that account, because I have iphone 4 in that account and I can not activate the iphone

    Hello Jbug0409,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an Apple ID password issue on your iPod touch, and you’ve created another account which you weren’t able to verify because you didn’t receive the verification email.
    Try resetting the Apple ID password for the account that’s already on your iPod touch as shown here:
    If you forgot your Apple ID password - Apple Support
    Also, take a look at this article which provides troubleshooting suggestions that’ll resolve most issues receiving verification emails.
    If you didn't receive your verification or reset email - Apple Support
    So long,
    -Jason

  • HT1920 I reset my password and now i need my secertiy car name I forgot what it is

    I reset my password and now it's asking for my secertiy pass word my first car I forgot what it  is

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

    I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

    Sorry to hear about this problem. What site are you trying to log in on? Is it a Mozilla site? Usually you don't need to register or sign in to a Mozilla site to use Firefox. Usually you can just go straight to where you want to go.

  • My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone?  I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!

  • HT4798 I need to reset my password under "General" "Restrictions" and cannot find how to do so.  Verizon employees have no idea how to do same.

    I need to reset my password under "General" and then "Restrictions".  I cannot remember and have 27 failed attempts.  HELP!

    See
    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ and
    http://osxdaily.com/2011/09/19/change-password-mac-os-x-10-7-lion-without-knowin g-current-password/

  • HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

    How can I reset my security questions?

    Hello Cutty35loca,
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Also find the below link :
    http://support.apple.com/kb/ht5312
    Hope this helps you

  • I need to reset the password on my Macbook Pro (early-2011) and I don't have the original one.  How do I do this?

    I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password.  How do I do this?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself
        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

  • My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    If you are on Lion or newer, follow directions here:
    Reset the user password in OS X Lion, Mountain Lion and Mavericks
    Reset 10.5 Leopard & 10.6 Snow Leopard password
      1. Power on or restart your Mac.
      2. At the chime (or grey screen if your chime is turned off), hold down Command+S on your keyboard to enter single-user mode.
      3. This step is optional, but it’s a good idea because it checks the consistency of the hard disk before moving on. At the prompt, type fsck -fy and press Enter/Return. Wait for the checks to complete before going to the next step.
      4. Type mount -uw / and press Enter.
      5. Type launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plistand press Enter.
      6. Type ls /Users and press Enter. This lists all of the usernames on the computer – helpful if you don’t know or remember what these are.
      7. Type dscl . -passwd /Users/username password and replace “username” with one of the users displayed in the previous step. Replace “password” with a new password of your choice. Press Enter.
      8. Type reboot and press Enter.

  • Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    It's real easy to create a new one and, in fact, it's too easy.  I say that because multiple IDs are a PIA.  The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s).  iTunes items can not be transferred from one ID to another and IDs can not be merged.
    The problem arises when you want to update an app.  If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID.  Then you update and log out/in again to get back to where you started.  It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID.  Of course, with a disabled ID, the problem is much worse!
    A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
    If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
    One last thought...  If your brother actually got a human on the phone to dispute the charges, go there and explain the problem.  Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue.  Apple believes that money is owed on the account!

  • I have a problem. My Apple ID is not my icloud email address my Apple ID is my msn account, but I need to reset the password for my icloud email because I can't remember what it is. How do I do that?

    I have a problem. My Apple ID is not my iCloud email, my msn is my Apple ID, but I need to reset the password for my icloud email address because I can't remember what it is. How can do I reset my iCloud emaill password when it's not my Apple ID??

    Your iCloud and @icloud.com login ID is an Apple ID. Go to http://appleid.apple.com and sign in with the ID you use to sign into iCloud (you can check this by going to http://www.icloud.com and signing in there).
    Click 'Password & Security' in the sidebar and you will be able to change the password.
    HOWEVER
    Before you do this you must turn off 'Find My iPhone/iPad/iMac' if you have it enabled on any of your devices, otherwise you will land yourself in difficulties.

  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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